JOB TITLE: Sales Team Lead
DEPARTMENT: Point of Sale (POS)
JOB LOCATION: Remote
TRAVEL: 25%
SUMMARY OF POSITION:
Join our dynamic team as a Sales Team Lead, where you'll play a pivotal role in nurturing our reseller program's growth and ensuring operational excellence. As a key liaison, you'll foster seamless communication between teams and drive efficiency in sales processes, all while leading a dedicated team towards success.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Liaison Role: Act as the primary point of contact between teams, facilitating smooth communication and operations.
Team Oversight: Lead and mentor our partner success management team, fostering a culture of collaboration and excellence.
Process Optimization: Enhance sales and onboarding processes to maximize efficiency and effectiveness in the reseller landscape.
Training and Onboarding: Direct the training of new resellers, equipping them with the knowledge and tools for success.
Sales and Marketing Collaboration: Partner with sales and marketing teams to craft compelling marketing messages and promotions.
Analytics: Utilize data-driven insights to evaluate sales performance and inform strategic decision-making.
Policy Development: Develop and document policies and procedures to streamline sales operations.
Escalation Management: Address sales-related escalations promptly and effectively, ensuring partner satisfaction.
Relationship Building: Cultivate strong relationships with new resellers, providing support and fostering integration.
Sales Planning: Develop and execute territory sales plans tailored to individual success managers.
Performance Tracking: Monitor sales team quotas and goals, ensuring alignment with organizational objectives.
Reporting: Maintain organized reporting systems to track sales metrics and team performance.
Retention Strategies: Contribute to ongoing strategies to retain clients and resellers, minimizing attrition.
Project Assistance: Provide valuable support on projects to management and executives as needed.
Client Servicing: Attend to existing portfolio requests, ensuring continued client satisfaction.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
Sales Experience: Demonstrated success with 5+ years in sales roles, consistently meeting or exceeding targets.
Education: High School Diploma or GED; Bachelor's degree in relevant field preferred.
Industry Knowledge: Familiarity with payments and point of sales industries and their offerings.
Leadership Skills: Ability to inspire and lead sales team members to achieve collective goals.
Communication Skills: Strong verbal and written communication skills for effective interaction with clients and teams.
Negotiation Skills: Proficiency in negotiating deals and contracts to achieve favorable outcomes.
Analytical Skills: Capacity to analyze sales data and identify trends to drive performance improvements.
Customer Relationship Management (CRM) Knowledge: Familiarity with CRM tools for effective customer management.
Team Player: Collaborative mindset to work effectively across departments towards common goals.
Adaptability: Flexibility to adjust sales strategies in response to market changes.
Problem-Solving Skills: Ability to identify challenges and propose solutions to achieve sales objectives.
Time Management: Efficiently manage time and prioritize tasks to meet deadlines and targets.
Motivational Skills: Inspire and motivate the sales team to perform at their best.
Customer Focus: Prioritize customer needs and satisfaction throughout the sales process.
Tech Savvy: Comfortable using sales and communication tools, and staying updated on industry technologies.
Training and Development: Commitment to continuous learning and development for self and team.
Ethical Conduct: Uphold high ethical standards in all business dealings and interactions.
Physical Demands and Work Environment:
See original job description for details.
This job description outlines the key responsibilities and qualifications for the Sales Team Lead position, though duties and responsibilities may evolve with the needs of the business. We welcome enthusiastic individuals who are ready to make a positive impact on our team and the reseller program.
Employment Type: Full-Time
Salary: $ 55,000.00 173,000.00 Per Year
