Job summary
Your role as the Sales Manager is to drive top-line sales while supervising and directing our sales staff.This position plays a vital role in shaping our company culture and providing a unique retail experience.No jewelry experience? No problem! We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each customer.
Job seniority: associate level
Responsibilities
• Lead by example by showcasing your skills on the sales floor, driving sales and providing excellent experiences to our guests• Act as a Floor Director by supporting and collaboratively coaching the sales staff as they engage with our customers• Attend and participate in all scheduled meetings of the store management team as requested, as well as meetings with the sales team.• Perform opening and closing duties related to the store• Work effectively and seamlessly with the store management team and Home Office employees, focusing on teamwork, growth potential, and communication• Develop a basic understanding of all functionalities within the shop and customer service departments• Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement, and teamwork• Strive for personal growth by maintaining product knowledge and embracing Shane Co.'s sales philosophies
Requirements
• Minimum of 2 years of experience managing, leading, developing, training, or supervising others with retail or hospitality experience preferred- jewelry experience is not mandatory—we'll provide comprehensive training and ongoing learning opportunities!• Knowledge of selling techniques and practices with prior experience in a face-to-face environment.• Availability during evenings and weekends is a must, with the perk of being closed on 7 major holidays.• High level of visual acuity and manual dexterity.• Excellence in written and spoken English; effective communication is key.• A minimum of a high school diploma or equivalent is required.
Benefits
• Compensation and Recognition: we operate on a team-based model; no commission sales! We offer a competitive base rate, engaging SPIFs, and monthly opportunities for team performance bonuses.• Time off: You'll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day.• Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You'll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities.• Health and wellness: We value your health and provide you with paid sick time. Additionally, you can access competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts. You can also enjoy voluntary benefits, including long-term disability, life insurance for dependents, and pet insurance. We also have a dedicated staff member who focuses on well-being and work-life balance, ensuring you thrive professionally and personally.• Employee Discount: Enjoy a generous store and online discount, available for you and your family members.
