Job summary
Retail Store Manager, Arundel Mills
Job seniority: mid-to-senior level
Responsibilities
• Guide profitable sales and meet store financial plans through decisions and leading the store team• Recruit and make hiring, pay and termination decisions for all levels of store personnel including members of store management; manage employee relations issues including performance management and ensure associates follow LS&CO Operational Excellence policies and procedures• Manage the training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities, holding all employees accountable to individual sale goals• Coach staff to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates for promotion• Achieve payroll plan through managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is staffed to assist customers• Ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price change and ticketing procedures; prevent loss by educating associates, monitoring daily store activity, ensuring company policies are followed and partnering with Loss Prevention and Merchandising• Perform store visual standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store; ensure product is displayed in a manner which tells a story through styling and propping and is compelling to the customer• Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment• Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates
Requirements
• Bachelor's degree (5+ years of retail work experience may be substituted for a degree)• Minimum 3 years experience in retail store management position managing and coaching sales associates• Apparel experience• Positive, helpful demeanor and a passion and interest in Levi Strauss & Co• Ability to lift up to 40 pounds, and constant standing, walking, squatting, kneeling, bending carrying items, and reaching overhead; comfortable climbing ladders
Key Skills Needed
• Leadership skills• Sales and performance management• Training and development• Inventory management• Visual merchandising• Customer service
Benefits
• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save• Five hours of paid volunteer time per month with nonprofit organizations• Product discount of 50% off regular-price merchandise
