Job summary
The Retail Sales Associate interacts and assists customers, donors and others with merchandise selection, suggestion selling and cashiering in a courteous and professional manner.
Job seniority: entry level
Responsibilities
• Proactively acknowledge, greet and help customers in any area of the store.• Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions.• Able to communicate through standard telephone and wireless audio systems.• Merchandise, restock and provide general floor maintenance where needed.• Maintain a clean work environment.• Support team members, assist supervisors and leads when necessary.• Build and maintain internal and external customer satisfaction.• Contributes to team effort by accomplishing related results as needed.• Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
Requirements
• High school graduate or equivalency preferred, but not required• No experience required• Ability to learn new technology and software as related to the job.• Certificates, Licenses, or Registrations: N/A• Physical Abilities: lifting and carrying up to 30 pounds; fine motor control; standing for long periods; frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces• Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting; interpreting data; problem-solving; communicating with the public; verbal and written communication skills• Work Environment: Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust.
Benefits
• Healthcare coverage that includes medical, dental, vision, and prescription coverage• 100% employer-paid life insurance coverage, and supplemental coverage for life, accident, illness, and short- and long-term disability• Employee Assistance Program• Interest-free loans for personal needs• Access to an employee CARES (Creating Access to Resources for Employee Support) Program for unplanned life emergencies• 403(b) Retirement Savings program with competitive matching from Evergreen Goodwill• Paid vacation and sick time• Tuition reimbursement program• 15% discount on select T-Mobile plans for all employees• 20% employee discount at your Evergreen Goodwill store, and other perks