Retail AGM (Hyattsville) Location Hyattsville, MD : Job Responsibilities Maintain a distribution process that is professional and safe for all patients and in compliance to federal and state guidelines. Greet patients when entering the retail store with compassion and professionalism. Accurately enter patient information into our database system and verify eligibility for purchase. Provide exceptional customer service - always going the extra mile. Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. Work with a diverse group of personalities - employees and patients. Possess excellent skills in mathematics. Be extremely organized, efficient, and a good manager of time & resources. Navigate Windows, and multiple applications quickly, using shortcut keys and expert typing skills. Manage the Patient Check-In process - upholding exceptional recordkeeping of patient profiles, ensuring the accurate and timely input of all required patient information. Manage the maintenance of the retail store Sales Floor and Staff Breakroom. Ensure all areas are clean, well-stocked, and excess supplies are organized. Conduct opening/closing inventory counts of all retail store products as needed. Work cohesively as part of family/team environment. Work on special projects and assignments designated by management. Gathering and processing necessary information with detailed verification. Dispense medical marijuana to patients, entering each sale into the POS system and ensuring the retail store area is clean and organized. Ensure all stored marijuana is accounted for and the retail store has adequate amounts of medical marijuana products for day-to-day operations. Trained to oversee the day-to-day operations in the absence of the Store Manager. Assumption of those duties would include financials, physical inventory, storage of marijuana, leading a team of employees, and overseeing the cleanliness & organization of the retail store. Manage and upkeep the dispensary floor; this includes displays both physical and digital, managing the cleaning and upkeep procedures to ensure all touch points have been cleaned and sanitized. Manages the ordering & upkeep of non-cannabis involved inventory. Maintains stock of daily supplies. Answer telephone and email inquiries. Knowledge of solid and liquid dosage medications and topicals dispensed. Explain treatment procedures and use of product. Greet customers and help them locate merchandise. Unpack, sort, count and label merchandise, including items requiring special handling or refrigeration. Prepare labels by typing or operating a computer and printer. Receive store and inventory supplies, notifying management when levels are low. Hiring Requirements
Marijuana knowledge strongly preferred. Must be over 21 years of age. Can legally work in the United States - all documentation required Applicant must consent to a criminal background check Must have a valid State-Issued ID or U.S. Passport Must be able to occasionally lift 50+ pounds Must be able to either sit or stand for long periods of time Must have reliable transportation Must have no scheduling restrictions. Employment offers are contingent upon successful completion of all pre-employment background checks. Demonstrate ability to support customers with knowledge and customer service. Adhere to confidentiality standards Follows/Acknowledges the strictest Federal and State Guidelines. Understands the process of distribution and purpose of services. Communicates effectively. Strives for Excellence. Provide a positive example of professionalism and exceptional work ethics throughout the corporation. Perform other duties as required to successfully meet department and company goals and objectives. Education
2 year degree preferred, Minimum High School Diploma or G.E.D equivalent required.
