Resource Specialist

Are you passionate about helping older Minnesotans navigate the choices that come with aging? As a Resource Specialist at the Minnesota River Area Agency on Aging, you will have the exciting opportunity to provide invaluable assistance to older adults and their families, empowering them to make informed decisions about Medicare and healthcare benefits. Through taking inbound calls, you will be a trusted source of free and objective information, guiding individuals through complex processes with empathy and expertise.
With the flexibility of working from home * , you can enjoy a perfect work-life balance while earning a competitive salary of $21 - $24 per hour. As a team member, you'll enjoy benefits such as Medical, Dental, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, and Paid Time Off. Don't miss out on this chance to join our dynamic team dedicated to creating positive change in our community.
* Applicants must reside in the southwest MN area .
Are you a good fit for this Resource Specialist job? To excel as a Resource Specialist at MNRAAA, you will need a diverse skill set that includes a bachelor's degree in a human services-related field (e.g., social work, nursing, public administration, gerontology) and at least one year of professional experience working with older adults, caregivers, and service providers. Your expertise in public assistance programs, long-term care planning, and community resources will be essential in providing valuable support to our clients. Additionally, qualities such as self-motivation, initiative, dependability, flexibility, attention to detail, and sound judgment will help you navigate complex situations with ease. Strong interpersonal skills and effective communication techniques, both over the phone and in person, will be key in building relationships and conducting person-centered assistance.
MNRAAA is an EOE/ADA Employer