Position: Evening Resort Front Desk - Guest Services Representative Location: Still Waters Lakefront Resort Step into a world where your work feels like home! For 45 years, Still Waters Resort has been more than just a destination; it's a family-owned haven where memories are made and dreams come true for families and visitors alike. We are on the lookout for an enthusiastic Evening Resort Front Desk - Guest Services Representative to be the heart and soul of our guests' experience. Are you a shining star that excels in providing exceptional guest experiences? If so, we would love to hear from you. We offer top notch benefits , aggressive pay and bonus and a family atmosphere that allows you to thrive .
Why Still Waters Resort? A Legacy of Hospitality: Be part of a 45-year legacy where each team member is valued like family. Stunning Environment: Work in a fun, lakeside setting that guests and staff alike fall in love with. Growth & Community: Join a team where growth is nurtured, and every voice matters. Your Role: The Welcoming Face of Still Waters at the Front Desk Create First Impressions: Greet guests with a warm smile and provide a seamless check-in experience. Be the Go-To Expert: Offer information about our resort rooms, rates, and amenities, making each guest feel special and welcomed. Handle Reservations with Finesse: Manage phone and online bookings with precision and care. Resolve with Empathy: Address guest concerns with a professional and understanding approach. Collaborate for Excellence: Work closely with our housekeeping and maintenance teams to ensure guest rooms are pristine, inviting and well kept. Upsell with Insight: Intuitively recommend additional services and room types that enhance the experience of our guests' stay. Who we are looking for: A People Person: Your passion for customer service shines in every interaction. From the first reservation call to checking in with you at the front desk. Experienced and Knowledgeable: Familiarity with hotel and resort operations, including front desk, customer service and reservations. A Problem Solver: You tackle challenges head-on with a positive attitude and a smile. Organized & Efficient: Your attention to detail ensures operations run smoothly. Team Player: You play well with others and enjoy achieving success with your co-workers. Our Promise to You: A Supportive Family: We support each other like family, because that's what we are. Competitive Benefits: We value your hard work and offer a package to reflect that with outstanding benefits. A Place to Grow: Opportunities to learn, grow, and thrive in your career with us. Are You Ready? If you're eager to be part of a family that's been creating joy for over 45 years, we can't wait to welcome you! Your role at Still Waters Resort isn't just a job - it's being part of a legacy and the family.
Apply Now and embark on a journey where your passion for hospitality is celebrated every day! We cannot wait to meet you! Job Posted by ApplicantPro
