Reservations Specialist

Job summary
The La Jolla Beach & Tennis Club is seeking a highly skilled Reservations Specialist to join our team!Assists the Rooms Division Manager with daily Reservation Agent dutiesPlays a leadership role alongside the Reservations Supervisor and Summer Coordinator
Job seniority: entry level
Responsibilities
• Handles and processes reservation calls and inquiries• Communicates changes in reservations activity to front desk and housekeeping departments• Completes assigned duties by deadlines given• Follows call criteria while processing reservations• Meets or exceeds goals set forth• Records and prepares proper correspondence regarding confirmations, deposits, etc.• Assists Front Desk and PBX operators during staffing shortages• Monitors online sites to ensure content, inventory, and photos are up to date• Works closely with Rooms Division Manager to maintain accurate inventory and rates• Prepares reporting on sales and inventory from OTA
Requirements
• Bachelor's degree or 1-2 years related experience• Ability to read, analyze, and interpret documents• Ability to calculate figures and amounts• Ability to define problems and draw valid conclusions• Physical requirements include sitting and using hands• Ability to work effectively with customers and other departments
Benefits
• Free daily meal and salad bar• Free parking• Medical, dental, vision, and 401K benefits• Paid vacation, sick, and holiday time• Dining discounts for employees and guests• Property retail shop and hotel discounts• $500 referral bonus for new employees