The Resales Specialist (Retail Sales Associate) is a key sales position in our retail stores at The RealReal. As a Resales Specialist, you are goal-oriented and driven to achieve and exceed sales goals. You're client-obsessed, adaptable to change in a “startup” environment, and passionate about sustainable luxury fashion. If you are a self-motivated individual who thrives in a fast-paced, metrics-driven, team environment, this could be the perfect match!
What You Get To Do Every Day
Drive sales through client engagement, suggestive selling, and sharing product knowledge
Provide a high level of service while navigating multiple customer journeys simultaneously
Educate clients on The RealReal’s mission of sustainable fashion and business structure
Build brand loyalty by delivering a best in class customer experience
Outreach daily to existing customers to drive traffic into your retail store
Assist with opening and closing procedures
Support store daily tasks, such as replenishing supplies, replenishing merchandise and maintaining brand standards
Other duties as assigned
What You Bring To The Role
Minimum Requirements:
1+ year of experience working in retail sales
Ability to commit to 40 hours per week including evenings, weekends, and holidays as needed
A positive, friendly demeanor with the ability to represent the TRR brand with integrity and professionalism at all times
Genuine passion and enthusiasm for the customer experience
Proven ability to excel in a metrics-based sales environment
Self-motivation and a drive to achieve results
Exceptional attention to detail and organization skills
Adaptability and openness to change
Receptiveness to feedback to improve performance
Ability to quickly learn and master new technological tools
Preferred Requirements:
Previous luxury/consignment retail experience
Proficiency with Google Suite and Salesforce
Experience using Mac iOS operating system
Compensation | Benefits | Perks
Base Pay PLUS uncapped bonus- $1000/month bonus (at target)
Employee Stock Purchase Plan (purchase stock at discounted rates)
401K (with company matching up to $1000)
Medical, Dental, & Vision Benefits (applicable locations)
Paid parental leave
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
The expected hourly rate for this role is$16.67- $23.30. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
GHR9175 #LI-KR50 #LI-Onsite
