Remote Web Chat Specialist

Remote Web Chat Specialist
Company:

Citizens Financial Group


Details of the offer

Job Description:

Citizens Financial Group is seeking a Remote Web Chat Specialist to join our team in Denver, Colorado. As a member of our team, you will be responsible for providing outstanding customer service through web chat interactions with our clients. This is an entry-level position ideal for individuals with at least 1 year of experience in customer service.

Responsibilities:- Engage with customers through web chat to provide information, address inquiries, and assist with transactions- Respond to customer inquiries in a timely and professional manner- Provide personalized recommendations and support to enhance the customer experience- Collaborate with other team members to ensure seamless customer service delivery- Maintain accurate records of interactions and customer information

Requirements:- Strong written communication skills- Ability to multitask and prioritize tasks effectively- Driven and independent mindset- Soft skills such as negotiation and decision-making- Tech-savvy with familiarity with web chat platforms- High school diploma or equivalent required, Bachelor's degree preferred

Benefits:- Disability insurance- Employee discounts- Vision insurance

Working Environment:At Citizens Financial Group, we are committed to pursuing excellence in every endeavor. We set a high standard for achievement and encourage our team members to strive for excellence in their work.

Equal Opportunity Statement:Citizens Financial Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to Apply: May 31, 2024

If you meet the requirements and are looking for an exciting opportunity to join a dynamic team, apply now to become a Remote Web Chat Specialist at Citizens Financial Group!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.


Source: Grabsjobs_Co

Requirements

Remote Web Chat Specialist
Company:

Citizens Financial Group


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