Remote Customer Support Representative

As a Remote Customer Support Representative at SunTrust Banks, based in Charlotte, North Carolina, US, you will play a crucial role in providing excellent customer service to our clients. This full-time entry-level position is perfect for individuals with no prior experience who are adaptable, dedicated, detail-oriented, and possess strong leadership skills.

Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Resolve customer issues and provide solutions to meet their needs- Process customer orders and manage account information accurately- Collaborate with team members to ensure a seamless customer experience- Uphold SunTrust Banks' standards of excellence in customer service

Requirements:- High school diploma or equivalent- Ability to work from home with a stable internet connection- Excellent communication skills- Strong attention to detail- Leadership qualities- Willingness to learn and adapt to new processes

Benefits:- Free food provided during working hours- Company equipment provided for remote work- Paid overtime opportunities

Working Environment:At SunTrust Banks, we strive to create a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion, and we believe in fostering a supportive environment for all employees to thrive.

Deadline to Apply:Please submit your application by May 8, 2024.

Equal Opportunity Statement:SunTrust Banks is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.