Remote Customer Success Representative

Job Description:

Guardian Life Insurance Company of America is seeking a part-time Remote Customer Success Representative to join our team in San Jose, California. As an entry-level position, we are looking for individuals with at least 1 year of experience who are driven and motivated to succeed in a fast-paced environment.

Responsibilities:- Build and maintain strong, long-lasting customer relationships through excellent communication and problem-solving skills- Manage customer inquiries and provide timely and accurate responses- Work closely with customers to understand their needs and preferences- Collaborate with internal teams to ensure customer satisfaction and retention- Continuously seek opportunities to improve customer experience and drive business growth- Keep detailed records of customer interactions and transactions

Requirements:- Excellent communication skills, both verbal and written- Strong organizational and time management skills- Ability to work independently and as part of a team- Creativity and innovative thinking to provide unique solutions to customer challenges- A positive attitude and willingness to learn and grow in a dynamic work environment- Proficiency in Microsoft Office Suite and CRM software

Benefits:- Relocation allowance for eligible candidates- Ongoing training and professional development opportunities- Employee discounts on insurance products and services

Working Environment:The ideal candidate will thrive in an energetic and rapidly evolving work setting, where no two days are the same. We value teamwork, collaboration, and a positive attitude in our team members.

Equal Opportunity Statement:Guardian Life Insurance Company of America is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to Apply: May 2, 2024

Join our team at Guardian Life Insurance Company of America and be a part of a company that values customer success and employee development. Apply today to embark on an exciting career in the insurance industry.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.