Remote Customer Service Officer

We are looking for a Remote Customer Service Officer to join our team at Office Depot in Phoenix, Arizona. This is a part-time position at the Associate Level, requiring at least 4 years of experience in customer service.

As a Remote Customer Service Officer, your responsibilities will include:

- Handling customer inquiries via phone, email, and chat- Resolving customer complaints in a professional and efficient manner- Providing product information and assistance with placing orders- Processing returns and exchanges- Maintaining customer records and updating information in the database- Collaborating with other team members to ensure customer satisfaction

The ideal candidate for this role is resilient and confident, with excellent presentation and communication skills. You must be able to work independently and problem-solve effectively.

In return, we offer employee discounts, company equipment for remote work, and flexibility in your work schedule. Our working environment is focused on aligning work with a greater purpose, contributing to a meaningful mission.

If you are interested in joining our team, please apply by the deadline on May 16, 2024.

Equal Opportunity Statement: Office Depot is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.