Remote Customer Care Representative - Energetic Workplace

We are looking for an energetic Remote Customer Care Representative to join our dynamic team at Workplace Options in Columbia, SC.
Growing your career as a Full Time Remote Customer Care Representative is an unparalleled opportunity to develop beneficial skills.
If you are strong in problem-solving, leadership and have the right mindset for the job, then apply for the position of Remote Customer Care Representative at Workplace Options today!

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.

The Customer Care representative position is held in a telephone/computer based service center environment providing support in various areas of customer assistance. The representative will assist families in finding child/elder care resources and/or assist customers with their employer-based tuition assistance program. The representative will receive frequent inbound and make outbound phone calls throughout the workday.

Requirements Job Requirements:

High School Diploma
Minimum 1 year customer service experience preferred
Proficiency in Microsoft Office (primarily Outlook)
Telephonic troubleshooting ability
Exceptional time management, communication, and organizational skills
Ability to learn various computer-based case management systems
Schedule flexibility – Shifts may include evenings and/or weekends. Partial holiday coverage will be required.  Benefits Traditional health benefits (medical, dental, vision) 
401k
PTO 
Gym Reimbursement
Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life support.
Administrative work Customer Service high school dipolma
Benefits of working as a Remote Customer Care Representative in Columbia, SC:
? Learning opportunities
? Company offers career progression opportunities
? Competitive salary