Remote Customer Care Associate

Job Description:

We are seeking a Remote Customer Care Associate to join our team at PG&E Corp. This part-time position is based in Charlotte, North Carolina, US, and is ideal for entry-level individuals with zero years of experience. As a Customer Care Associate, you will be responsible for providing exceptional customer service to our clients through remote channels.

Responsibilities:- Respond to customer inquiries and resolve issues via phone, email, and chat- Provide accurate and timely information to customers regarding products and services- Process customer orders, refunds, and exchanges- Collaborate with internal teams to address customer needs and concerns- Maintain a high level of professionalism and customer satisfaction

Requirements:- Resourceful and independent mindset- Strong critical thinking skills- Ability to research and find solutions to complex problems- Excellent communication skills- Ability to multitask and prioritize tasks effectively

Benefits:- Travel opportunities- Life insurance- Free food

Working Environment:You will thrive in a high-energy workplace at PG&E Corp. that is focused on delivering impactful results. The team is supportive, collaborative, and dedicated to helping you succeed in your role.

Deadline to apply: May 1, 2024

Equal Opportunity Statement:PG&E Corp. is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.