Remote Customer Care Assistant

Job Description:

EMCOR Group is currently seeking a Remote Customer Care Assistant to join our team in Denver, Colorado. This part-time position requires a minimum of 2 years of experience at the Associate Level. The ideal candidate will be confident, independent, and possess strong communication and leadership skills.

Responsibilities:1. Respond to customer inquiries via phone, email, and chat in a professional and timely manner.2. Provide accurate information about products and services to customers.3. Assist customers with order processing, tracking, and returns.4. Collaborate with other team members to resolve customer issues and escalations.5. Maintain a high level of customer satisfaction through excellent service.

Requirements:1. 2+ years of experience in customer service or a related field.2. Strong communication skills, both written and verbal.3. Ability to work independently and multitask effectively.4. Proficiency in Microsoft Office Suite and CRM software.5. High school diploma or equivalent.

Benefits:- Paid parental leave- Medical coverage- Disability insurance

Working Environment:At EMCOR Group, we value and support employees in their personal and professional development. We provide a positive and inclusive working environment where employees can thrive and grow.

Equal Opportunity Statement:EMCOR Group is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

Deadline to Apply:May 29, 2024

If you meet the requirements and are interested in this exciting opportunity to join our team as a Remote Customer Care Assistant, we encourage you to apply today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.