Job Description:
Hilton is currently seeking a Remote Client Support Specialist to join our team in San Jose, California. This part-time position is perfect for entry-level candidates with at least 1 year of experience. As a Remote Client Support Specialist, you will be responsible for providing excellent customer service to our clients through various communication channels, such as phone calls, emails, and chat support.
Responsibilities:- Respond to client inquiries and provide assistance in a timely and professional manner- Troubleshoot and resolve client issues effectively- Maintain a high level of customer satisfaction through excellent service- Collaborate with other team members to ensure client needs are met- Keep accurate records of client interactions and transactions- Utilize strong communication skills to effectively convey information to clients
Requirements:- Independent and confident personality traits- Strong presentation and persuasion skills- Excellent verbal and written communication skills- Ability to work remotely and independently- Proficiency in MS Office and CRM software- High school diploma or equivalent required- Ability to work flexible hours as needed
Benefits:- Gym membership- Paid overtime- Dental insurance
Working Environment:At Hilton, we strive to create a working environment that sparks creativity and motivation. Our team is dedicated to inspiring greatness in all our employees, and we encourage individuals to reach their full potential.
Deadline to Apply:May 24, 2024
Equal Opportunity Statement:Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified individuals to apply for our positions regardless of race, gender, age, disability, sexual orientation, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.