Job Description:
Centene is seeking a Remote Client Support Associate based in San Antonio, Texas, US. This is a part-time position at the Associate level, requiring a minimum of 4 years of experience in a related field. The ideal candidate will be resourceful, adaptable, detail-oriented, and possess excellent communication skills.
Responsibilities:- Provide remote support to clients regarding product inquiries, issues, and troubleshooting- Collaborate with internal teams to address client needs and resolve issues in a timely manner- Maintain accurate and detailed records of client interactions- Assist in the development of training materials and resources for clients- Continuously update knowledge of products and services to better assist clients- Participate in regular team meetings and training sessions- Maintain a positive and professional attitude when interacting with clients
Requirements:- Bachelor's degree in a related field or equivalent experience- 4+ years of experience in client support or customer service- Excellent communication skills, both written and verbal- Strong attention to detail and ability to multitask- Ability to work independently and as part of a team- Proficiency in Microsoft Office Suite and CRM software- Experience with remote support tools and technologies- Ability to adapt to changing priorities and client needs- Must be able to work part-time hours
Benefits:- Training & professional development opportunities- Travel & spending expenses covered- Visa sponsorship for qualified candidates
Working Environment:At Centene, we nurture an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and collaboration, and encourage our employees to think outside the box and drive positive change in the healthcare industry.
Deadline to Apply:Interested candidates must apply by May 16, 2024.
Equal Opportunity Statement:Centene is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
