Remote Client Service Assistant

Job Description:

Credit Karma is seeking a Remote Client Service Assistant to join our team based in New York City, New York, US. This part-time position is geared towards entry-level individuals with 0 years of experience.

Responsibilities:1. Provide exceptional customer service to clients via phone, email, and chat.2. Assist clients with account inquiries, troubleshooting, and technical support.3. Manage and resolve client complaints in a timely and professional manner.4. Maintain client records and update necessary information in the database.5. Collaborate with other team members to ensure seamless service delivery.6. Participate in training sessions to enhance product knowledge and customer service skills.

Requirements:1. Independent and reliable with the ability to work remotely.2. Strong planning and organizational skills.3. Display leadership qualities in a team setting.4. Excellent communication and interpersonal skills.5. Proficiency in Microsoft Office suite.6. High school diploma or equivalent required.

Benefits:1. Life insurance coverage.2. Profit sharing opportunities.3. Training and professional development programs.

Working Environment:Our company culture encourages calculated risk-taking to drive innovation and progress. We value creativity and collaboration within a fast-paced environment.

Deadline to Apply:April 1, 2024

Equal Opportunity Statement:Credit Karma is an equal opportunity employer and committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.