Remote Client Relations Assistant

As a Remote Client Relations Assistant at Merck in Austin, Texas, your primary role will be to support the client relations team by providing exceptional customer service to our clients. This part-time entry-level position is perfect for someone who is adaptable, energetic, and eager to learn.

Responsibilities:- Communicate with clients via phone, email, and online chat to address inquiries, resolve issues, and provide support- Assist in creating and maintaining client databases, ensuring accurate and up-to-date information- Conduct research on industry trends and competitor analysis to provide insights for client relations strategies- Coordinate meetings and appointments for the client relations team, including virtual conferences and networking events- Assist in preparing reports, presentations, and other materials for client meetings and presentations- Collaborate with other departments within the organization to ensure a seamless client experience

Requirements:- 1 year of experience in a customer service or client relations role- Strong communication and interpersonal skills- Excellent organizational and time management abilities- Proficiency in Microsoft Office suite and online communication tools- Ability to work independently and as part of a team- Planning and research skills- Adaptable and energetic personality

Benefits:- Training & professional development opportunities- Vision insurance- Relocation allowance (if applicable)- Alignment of work with a greater purpose, contributing to a meaningful mission at Merck

We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to apply: May 6, 2024

Apply now to join our team and help us make a positive impact in the world of client relations at Merck!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.