Remote Account Support Representative

Job Description:Xerox is seeking a Remote Account Support Representative to join our team in Charlotte, North Carolina. This part-time position is ideal for someone who is passionate, resourceful, and looking to gain valuable experience in the field of account support. As an Entry Level Account Support Representative, you will be responsible for providing support to our clients remotely, ensuring that their needs are met and their accounts are managed effectively.

Responsibilities:- Respond to client inquiries and provide solutions to their account-related issues- Build and maintain strong relationships with clients to ensure customer satisfaction- Conduct presentations to clients about our products and services- Assist with account management tasks, such as billing and invoicing- Collaborate with internal teams to resolve any client issues in a timely manner- Utilize communication skills to effectively convey information to clients and colleagues- Stay up-to-date on industry trends and best practices in account management

Requirements:- No prior experience is required, but a strong passion for customer service is essential- Excellent communication skills, both written and verbal- Ability to effectively present information to clients in a clear and concise manner- Must be resourceful and able to think quickly on your feet- Proficiency in Microsoft Office Suite and other relevant software- Must be able to work independently and as part of a team- Ability to multitask and prioritize tasks effectively

Benefits:- Paid sick leave- Profit sharing- Company transportation

Working Environment:At Xerox, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team members are encouraged to share ideas and work together to achieve success.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement:Xerox is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive work environment for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.