ENGINEERING - EPIC GAMES SERVICES
What We Do
Driving the plug-in power behind Unreal Engine 5. We bridge connections for licensees and our own internal game teams to online services. This allows games like Fortnite to utilize a combination of platform online services as well as Epic’s own online services to build cross-platform online features. Login, parties, voice chat, matchmaking, purchasing, cloud storage, and analytics are just a few examples of online features that our Online Game Services team helps games utilize.
What You'll Do
We are looking for an experienced, partner-focused Release Manager to oversee and coordinate the release processes across Epic’s Online Platform. Responsibilities include ensuring that software is fully tested prior to release. Ability to plan, coordinate, communicate software readiness and releases to stakeholders.
In this role, you will
Actively ensure multi-team collaboration for a product release which includes development delivery, QA testing, Marketing, Documentation, Localization
Coordinate and support internal and external teams with prioritization of critical issues for releases and drive the responsibilities required for successful planned releases and hotfixes
Work closely with Technical Account Managers (TAMs) to manage communication and release cadence for external partners
Maintain formal release records to track release content and history for multiple products across Epic’s Online Platform such as EOS, EOS SDK, and the Epic Launcher
Regularly communicating build status to product teams and stakeholders, articulating build and release issues in detail
Coordinate all aspects of production deployment, including deployment testing and internal and external announcements as well as ensuring releases have passed all required checks and approvals leading up to production deployment
Partner with Production, QA, and Engineering to drive improvements for the release process, automation, post-release retrospectives and tool creation efforts
What we're looking for
Strong project management skills
Experience using JIRA or similar project tracking tool
Demonstrated attention to detail and organization
Strong communication skills, both written and verbal
Demonstrated ability in right-sized process development and improvement
Experience with build and release process for a Software as a Service product
Technical orientation and strong understanding of software development
Familiar with Perforce and Grafana
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
