Relationship Banker

Job summary
Engage clients in the lobby to educate and assist with self-service transactionsProcess cash transactions accurately and efficientlyBuild relationships with clients and gain knowledge of their financial needs
Job seniority: entry level
Responsibilities
• Execute the bank's risk culture and strive for operational excellence• Build relationships with individual clients to meet their financial needs• Follow established processes and guidelines in daily activities• Grow business knowledge and network by partnering with experts• Manage financial center traffic, appointments, and outbound calls effectively• Drive the client experience• Manage cash responsibilities
Requirements
• Enthusiastic, highly motivated self-starter with a strong work ethic• Collaborative and able to build and nurture strong relationships• Passionate and committed to improving clients' financial lives• Confident in identifying solutions for clients based on their needs• Effective communicator and comfortable engaging all clients• Ability to learn and adapt to new information and technology platforms• Confident in educating clients on self-service banking transactions• Strong critical thinking and problem-solving skills• Efficient time management and capacity• Flexible to work weekends and/or extended hours as needed
Key Skills Needed
• Customer Service• Risk Management• Consumer Products and Solutions• Overcoming Objections• Cash Management• Demonstrating Technology• Relationship Management• Active Listening• Learning Agility• Problem Solving• Critical Thinking• Multitasking