Relationship Banker

Job summary
Engage clients in the lobby to assist with transactionsBuild relationships with clients and meet their financial needsManage cash transactions and provide excellent customer service
Job seniority: entry level
Responsibilities
• Execute the bank's risk culture and strive for operational excellence• Build relationships with individual clients to meet their financial needs• Follow established processes and guidelines in daily activities• Grow business knowledge and network by partnering with experts• Manage financial center traffic, appointments, and outbound calls effectively• Drive the client experience• Manage cash responsibilities
Requirements
• Enthusiastic, highly motivated self-starter with a strong work ethic• Collaborates effectively and builds strong relationships• Displays passion, commitment, and drive to improve clients' financial lives• Confident in identifying solutions for new and existing clients• Effective and confident communication with all clients• Ability to learn and adapt to new information and technology platforms• Confident in educating clients on conducting banking transactions• Strong critical thinking and problem-solving skills• Efficient time management and capacity• Flexibility to work weekends and/or extended hours
Key Skills Needed
• Customer Service• Risk Management• Consumer Products and Solutions• Overcoming Objections• Cash Management• Demonstrating Technology• Relationship Management• Active Listening• Learning Agility• Problem Solving• Critical Thinking• Multitasking