We are looking for a persistent Regional Service Administrator to join our multidisciplinary team at CaptiveAire in Raleigh, NC.
Growing your career as a Full Time Regional Service Administrator is a remarkable opportunity to develop relevant skills.
If you are strong in innovation, attention to detail and have the right determination for the job, then apply for the position of Regional Service Administrator at CaptiveAire today!
Company Description:
CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork, and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.
Summary:
This position will provide administrative support to allow our field technicians to focus on their high volume of service calls. The individual will be responsible for administrative support, scheduling, and preventative maintenance services (sales) for a growing service department.
Job Description: Administrative DutiesHigh volume phone calls and emailsUpdating service team calendarsForm completion/submission such as tax exemption forms, vendor packets, and insurance requestsParts requestsMeter calibration trackingSchedulingIntake and scheduling of service requests from customersCoordinate scheduling changes and enter notes of local service teamsPreventative Maintenance Service SalesContact customers on behalf of service regionsWork with local service team on PM quotesAgreement tracking and renewalsPersonal Requirements: Excellent data entry and organizational skillsVery close attention to detail and accuracyStrong Written and verbal communication skillsAble to work with minimal supervisionKnowledge and Skills Requirements: High school diploma, 2- or 4- year degree preferred2-5 years' experience in customer service or administrative focused role; HVAC industry is preferred but not requiredExperience with MS Office, proficiency in ExcelSalary: Base salary (above average), plus monthly bonus based upon productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. #LP1
Benefits of working as a Regional Service Administrator in Raleigh, NC:
? Excellent benefits
? Room for Advancement
? Leading Industry Pay
