Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.DescriptionLead the delivery of Risk Control Services to improve underwriting results through risk improvement, risk retention strategies and underwriting risk assessment. Identifies, develops, and executes the Risk Control strategies, services, and programs while managing change through a multi-year, metrics-driven transformation. Accountable for building a high-performance culture, continuous process improvement, workforce management, impact, and outcomes.ResponsibilitiesDrives quality of team engagement, including implementation of Division Risk Assessment and Service Strategies.Actively participates in the divisional strategic planning process, maximizing impact on customer risk of loss as well as market differentiation with Brokers.Develops and leads relationships with key Underwriting market segment leaders in National Insurance to operationalize those strategies.Ensures alignment between staff technical/consultative skills and service strategy needs as well as internal quality standards. Identifies skills gaps and builds development strategies in collaboration with Specialists and Technical Directors. Effectively triages work to achieve appropriate utilization of Consultants and Virtual capabilitiesEnsures staffing level and technical skills are appropriate to meet National Insurance objectives. Recruits a high performing results oriented staff. Fosters internal Talent Mobility to build deeper talent feeder pools that result in greater diversification of staff.Ensure appropriate compliance with all legislation, corporate policies, and programs.Leads and directs project teams as assigned.Achieves all of the above with a span of control of 9 or above.QualificationsDemonstrated leadership and growth mindset that inspires teams, drives accountability, and delivers outcomes to market partnersKnowledge of Risk Control/Risk Engineering, insurance operations, and legal and regulatory requirementsAdvanced knowledge and application of risk control principlesVariances in experience addressed and acquired through graduate degree in related field and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPEDemonstrated ability to effectively get work done through front-line managers, project teams, individuals and peersHas demonstrated skills and results: in strategic and operational planning, leadership and relationship building, consulting and customer service, effective written and oral communication and operating resultsOther skills required include managerial courage, maintaining a diverse and inclusive work force, strategic mindset, business acumen and the ability to set direction, inspire/motivate, build relationships, work cross-functionally by engaging and motivating people, and respond effectively to varied and intense challengesBachelor`s degree requiredAdvanced degree preferred plus 7 to 10 years of related experience plus a minimum of 5 years progressively more responsible management positions with exposure to project planning, and customer relationship managementAbout UsAt Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
