Regional Director Of Operations

Job summary
The Regional Director of Operations drives the strategy and operational performance for their hotel portfolioResponsible for revenue management, budgets, and maximizing profitabilityCreates a culture of inclusivity and transformation
Job seniority: mid-to-senior level
Responsibilities
• Responsible for overall revenue, sales, and operational performance in each asset in their region• Ensures guest satisfaction performance exceeds brand average• Creates short- and long-term goals to support hotel property performance• Evaluates overall operations and reports results to VP of Operations and COO• Implements programs to meet corporate goals• Acts as a leader/mentor, offering coaching and development opportunities• Hires, develops, and manages a team of General Managers• Acts as subject matter expert on brand standards• Oversees financials of assigned hotels and conducts audits• Partners with HR to ensure staffing needs are met• Supports hotels in driving profitability and effectiveness• Participates in revenue calls and conducts property visits• Provides oversight on employment and workplace investigations• Drives diversity awareness and inclusivity• Cultivates professional and technical knowledge• Completes required company training/compliance courses
Requirements
• Bachelor's degree in Hospitality Management or Business Administration• Proven success as a tenured General Manager within Marriott and Hilton brands• Minimum 10 years of experience in hospitality operations• Minimum 2 years of operations leadership experience in full-service hotel or luxury brands• Minimum 2 years of multiple property experience as a General Manager
Key Skills Needed
• Excellent communication and interpersonal skills• Strong leadership presence• Critical thinking and strategic planning abilities• Financial acumen• Organizational and time management skills• Proficiency in Google Workspace and Microsoft Office• Ability to develop and implement business strategies• Customer service skills• Analytical and problem-solving skills