Receptionist

Job summary
Customer Service Representative roleInteracting with customersDelivering excellent customer service
Job seniority: entry level
Responsibilities
• Welcome and assist customers in person, over the phone, and through virtual chats• Use systems to manage customer flow and provide excellent service• Maintain service vows and meet customer needs• Address customer concerns and escalate when necessary• Promote alteration services and maintain store standards• Respond to customer questions and build relationships• Manage inventory procedures and process orders• Process transactions accurately and assist with sales promotions• Other duties as assigned
Requirements
• High school diploma or equivalent• 1-2 years of prior retail experience• Ability to stand, walk, and sit for extended periods of time• Strong communication and problem-solving skills• Ability to lift up to 25 pounds• Basic computer and electronic device skills
Benefits
• Rewarding environment and competitive pay• Team bonus• Dayforce Wallet - Get Paid Early!• Generous team member discount• Vision care• Supplemental insurances• 401K program• Discounts for identity theft protection and home/auto insurance• Discounts for mobile legal benefits• Pet insurance