Job Title: Receptionist/Administrative Assistant
Location: Assisted Living Facility
Overview: We are seeking a reliable and friendly Receptionist/Administrative Assistant to join our team at [Name of Assisted Living Facility]. As the first point of contact for visitors, residents, and staff, the Receptionist plays a crucial role in creating a positive and welcoming atmosphere. This position involves managing incoming calls, greeting visitors, handling administrative tasks, and providing general support to residents and staff.
Responsibilities:
Front Desk Operations:
Welcome visitors and residents in a warm and courteous manner. Answer and direct incoming phone calls promptly and efficiently. Respond to inquiries and provide accurate information regarding the facility's services, activities, and policies. Maintain a tidy and organized reception area. Administrative Support:
Assist with resident admissions by completing necessary paperwork and ensuring all required information is collected. Manage resident files and ensure confidentiality of sensitive information. Schedule appointments and coordinate meetings for residents and staff. Assist with billing inquiries and maintain records of payments. Resident Assistance:
Provide assistance to residents with general inquiries and requests. Coordinate transportation services for residents as needed. Liaise with other staff members to ensure residents' needs are met in a timely and efficient manner. Communication:
Relay messages accurately and promptly to the appropriate staff members. Maintain communication logs and records as needed. Collaborate with other departments to ensure seamless communication and coordination. Other Duties:
Assist with special projects and events as assigned. Perform general administrative tasks such as photocopying, filing, and data entry. Adhere to all facility policies and procedures. Requirements:
High school diploma or equivalent. Previous experience in a customer service or administrative role preferred. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in Microsoft Office applications. Compassionate attitude and a desire to assist elderly individuals. Ability to maintain confidentiality and handle sensitive information appropriately. This position offers the opportunity to be part of a compassionate team dedicated to providing exceptional care and support to our residents. If you are a self-motivated individual with a passion for customer service and administrative tasks, we encourage you to apply.
Job Posted by ApplicantPro
