Receiving Associate Location Kensington, MD : Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. About We are seeking a Retail Sales Associate to become an integral part of our team! You will be responsible for assisting with loading & unloading freight, product assembly, delivery, special orders, propane fills, and property maintenance. General Summary The Receiving Associate is responsible for ensuring the efficient flow, tracking, and accuracy of all inventories in and out of the receiving department and customer pick-up area. This includes any and all deliveries and all related processes and paperwork. This position is physically demanding and working in outdoor elements. Essential Duties & Responsibilities Work in outside weather conditions year round Unload incoming trucks in a safe and efficient manner. Load and unload customer deliveries in a safe and efficient manner with a working knowledge of all equipment. Assist customers with large or heavy items Assist customers in the customer pick-up area with bag products, special orders, etc. Using a radio/headset to effectively communicate with other associates or management Maintain organizational standards in the receiving departments & warehouses. Lifting at least 10 lbs. on a routine basis; lifting may exceed 80+ lbs. in certain instances Store Operations Welcome and identify customer needs Explain products and services to customers Monitor inventory to ensure product is in stock Enter and process customer orders Investigate and resolve customer complaints Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to thrive in a fast-paced environment Ability to build rapport with customers Ability to work in a team setting Eager to learn new things Excellent written and verbal communication skills Weekend availability Education/Training High School or GED equivalent. Physical Demands Must be able to lift up to 50 lbs with occasional lifting of up to 80 lbs. Stand, climb, balance, stoop, kneel or crouch on concrete or asphalt for long periods of time.
