It's a great time to join the City of Boulder!
Application Deadline: April 26, 2024
Hiring Range: $81,744.00 - $99,840.00
This is a full-time salaried position.
Scheduled Weekly Hours: 40
Benefit Eligibility Group: Non Union (30+ Hours)
Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.
Job Description Summary: Under minimal direction, diagnoses, optimizes, repairs, and maintains the city's land mobile radio (LMR) infrastructure and end-user equipment to ensure 24x7x365 availability, acceptable coverage / audio performance, and rapid repair of identified issues. Ensures achievement of established service levels through performance of routine and emergency maintenance based or established procedures and best management practices. Works with end-users and department leaders to identify communications needs and utilize the LMR infrastructure to fill those needs.
Job Description: ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Leveraging sophisticated monitoring and test equipment and protocols, monitors and optimizes the performance of the city's land mobile radio (LMR) system. Ensures the system performs within established standards and achieves established service levels.
Perform system configuration, repair, adjustment, and other actions to improve system performance that follow best practices based on independent analysis of system data and diagnosis of system issues, including issues outside of the system that impact system performance. Leverages software, test equipment, and other tools to analyze and improve system performance. May include requesting hardware or software modifications from equipment manufacturers to meet customer needs.
Oversee components of and assists with new systems installations, end-user equipment provisioning, hardware / software upgrades and reconfigurations including over-the-air reprogramming and re-keying. Assists with installation of fixed equipment systems (e.g., base stations and repeaters) and remote radio systems (e.g., vehicle units). Assists in installing appropriate radio frequency filtering and combining equipment along with antenna systems and transmission lines.
Maintains, installs, and provides repairs equipment to ensure proper operation of public safety and public works departments in the city. Trains users on new equipment and radio systems. Explains capabilities and limitations in easy to understand terms. Equipment includes:
Radio communications equipment such as mobile radios, portable radios, repeaters, base stations, antenna systems, audio equipment, mobile data equipment (computers/modems), Global Positioning System/Automated Vehicle Location equipment.
Emergency vehicle lighting equipment such as light bars, lighting control systems, beacons etc.
Fixed communications systems to include telephone and data cable lines, terminal blocks and end user equipment.
Satellite phones and pagers.
Provide emergency response for system repair and end-user support for events and emergencies. Perform On-Call rotations providing 24x7 response for any emergency LMR system issues during that period.
Responsible for maintaining accurate and up to date subscriber fleet records in all applicable databases, and continuously checks for accuracy.
Ensures efficient management of the Radio Shop by completing required documentation and paperwork, as well as ensuring appropriate inventories of parts and equipment.
Regularly increases industry knowledge and expertise, as well as specific city systems proficiency. This includes attending advanced training and seminars, as well as ongoing review of service bulletins, manufacturer information, and other credible information sources.
Other:
Performs related duties as required to meet the needs of the city.
Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.
Knows and complies with all city and department policies; participates in professional trainings and development; and adheres to attendance and workplace attire policies.
MINIMUM JOB REQUIREMENTS Ability to stand, kneel, and bend frequently and for extended periods of time.
Ability to work in tight or confined spaces for extended periods of time.
Ability to climb access ladders on buildings and in-service accesses or rooftops, and to work on ladders at varying heights and in varying conditions for extended periods of time. Upper body strength to lift and carry parts weighing up to 50 pounds.
Ability to work outdoors in all weather conditions and in unpleasant conditions where air contamination, vibration, noise, inclement weather, and unclean conditions exist.
Ability to communicate effectively and work independently as well as harmoniously with other employees and in teams.
Ability to work irregular hours, weekends, evenings, holidays, and/or emergencies as required.
Ability to use personal protective equipment as required. Knowledge of generally accepted purchasing, invoicing, and inventory procedures.
Experience with the maintenance, repair, and optimization of equipment such as emergency lighting equipment electrical/electronic control systems, mobile radios, portable radios, pagers, fixed communications equipment, antenna systems, remote radio systems and or related electronic equipment.
Knowledge of electronic design and theory.
Have and maintain acceptable background information, including motor vehicle record and criminal conviction.
Valid driver's license.
PREFERRED REQUIREMENTS Seven years of experience with the maintenance and optimization of land mobile radio (LMR) systems across multiple manufacturer systems.
Bachelor's degree in electronics or engineering-related field.
Experience with the deployment and optimization of advanced end-user functionality for LMR systems including GPS-based services.
Experience with integration of LMR and other public-safety systems (surveillance, etc.).
Relevant OEM systems operations and maintenance certifications with a focus on P25 Phase 1 Trunking Simulcast or Multi Cast.
REQUIRED EDUCATION AND EXPERIENCE ?
Minimum of five years of experience with the maintenance and optimization of land mobile radio (LMR) systems including infrastructure and end-user equipment.
Relevant advanced electronics certification from accredited technical school or community college focused on radio systems design, maintenance, and repair.
CPR and Basic First Aid certification or the ability to obtain certification within six months of hire date.
WORKING CONDITIONS - Required Physical and Mental Effort, and Environmental Conditions: In addition to the information listed above in the required minimum qualifications section.
Physical and Mental Effort: Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer and office equipment and a variety of test equipment and maintenance tools. Sufficient personal mobility and physical reflexes, which permits the employee to work in a maintenance garage and work outdoors on ladders or rooftops. Sufficient hearing ability to make fine discrimination of sounds from radio equipment and ability to discern audio signal quality. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment: Typically performs most work indoors in the Fleet Maintenance garage or in the electronics lab area. Other locations may include work outdoors in a variety of weather conditions at communications sites, city buildings, rooftops, and other assorted locations in and around the city. May work at large public events and/or on emergency scenes. Works in a setting subject to continuous interruptions and background noises.
Machines and equipment used include but are not limited to the following: Assorted precision and non-precision hand tools, power tools, soldering stations, de-soldering tools. Assorted precision test equipment such as communications service monitor, oscilloscope, digital voltmeter, spectrum analyzer, frequency counter, signal generator, power supply, Standing Wave Ratio (SWR) / watt meter, radio frequency (RF) millivolt meter, resistance decades, capacitance decades etc. Land mobile radios include mobile and portable units. Advanced software applications for analyzing radio coverage, system performance, and communications equipment effectiveness. City vehicle. Standard office equipment including personal computers, telephones, calculators and copy/fax machines.
Additional Job Description: Last updated February, 2024
The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statute. For individuals with disabilities who would like to request an accommodation, please send a request to .
