Job Purpose Job Duties and Responsibilities Duties and Responsibilities:
• Represent the Voice of the Customer by Coordinating, Managing, and Facilitating the Quality Department to achieve "Ultimate Customer Satisfaction".
• Establish, organize, and implement department goals and objectives
• Maintain and submit Paris Plant consolidated month end reports (Paris Plant External PPM report, Quality Issues, Scorecard, Supplier Top 5, Supplier Performance Feedback System Reports)
• Maintain Quality Alert Database
• Maintain compliance to TS16949 and all customer specific requirements
• Participate in, sometimes champion, Internal and Preventative CAR's and perform root cause analysis with action plan implementation
• Participate and support in Continuous Improvement Activities (Kaizen, Lean, Six Sigma, Black Belt, and ITS programs) and Idea Program
• Monitor of all customer Quality related web sites for compliance and current requirements
• Develop and maintain Procedural systems in accordance with TS16949 and Customer Specific Requirements
• Maintain and manage a trained qualified capable quality staff able to execute the quality processes, procedures, and responsibilities of the quality operating system
• Perform TS16949 Internal Audits
• Perform special instructions/request as determined by the Plant Manager
Education and/or Experience
• High School Diploma or GED
• 2 Year Technical Training or Associates Degree a plus
• 4 Year College Degree preferred
• 5 + years' experience in Quality Discipline
• Management Supervisor experience
• Automotive component supplier manufacturing experience preferred
• Program management experience
Requirements
• Excellent computer skills (Windows Office)
• Strong leadership, interpersonal, communication and time management skills
• Ability to interact professionally with diverse people at all levels both internally and externally in the company business.
• Proficient in TS16949, AIAG, and Customer Specific requirements
• Proficient in Blueprint Reading, Specification Reading, and Measurements
• Proficient in capability studies, Gauge R&R studies, SPC, and GD&T
• TS16949 internal auditing training
• Work overtime and travel as required