At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
SUMMARY Supports assembly manufacturing through routine activities for the development, implementation, and maintenance of manufacturing documentation. Compiles and evaluates quality data and assists in resolving product issues between customers, suppliers, and Business Development. Supports and drives corrective actions and prepares analyses and reports. Prepares documentation and implements new or revised procedures. Acts as a liaison with customers and suppliers. Develops and implements process controls. Recommends corrective action for product or process deficiencies. May participate in training of other staff members.
LOCATION This role will be based on-site at our Auburn Hills, MI facility.
ESSENTIAL DUTIES AND RESPONSIBILITIES Acts as a change agent and participant in continuous improvement activities towards customer focus, process planning and improvement, and employee empowerment
Plans, promotes, and participates in manufacturing support problem solving activities in meeting customer demands
Serve as an escalation path to clarify and mediate discussions relative to interpreting quality standards
Maintains and reviews Visual Aids
Maintains Control Plans and reviews Process FMEAs
Performs disposition of product MRB (Material Review Board), NCR (Nonconformance Reports), and QN (Quality Notification) events
Develops and maintains production documentation (i.e., purges, quality alerts, special instructions, deviations, risk assessments, etc.)
Participates in AQP (Advanced Quality Planning) and PLCM (Product Lifecycle Management) activities
Develops protocols (process qualification, engineering study, etc…) and resulting summary reports
Performs reporting and analysis of capability studies on critical processes
Performs required training to employees supporting production or qualification events
Conducts routine review and maintenance of documentation
Serves as primary owner for the Work Cells Supplier Interactions, Audits, (Customer, or Internal), and corrective and preventative actions (CAPA).
Supports continuous improvement by participating in daily CAC and (leading and/or contributing to) weekly QIC meetings
Performs reporting and trend analysis of defects occurring internally, at the customer, and supplier
Performs routine production line walks (GEMBAs) and manufacturing engagement
Serves as liaison between Jabil and suppliers and customers on quality issues and process / engineering change notifications
Participates in the PPAP (Production Part Approval Process) engagement in support of customer, supplier, and Jabil-initiated changes
Participates in the site Lean Culture through the use of continuous improvement tools and methodologies
Participates in site's compliance to Quality Systems Regulations ISO 9001, ISO13485, ISO 14001, QSR Part 820 and TL9000
As appropriate, may be required to provide on-call support to resolve engineering related issues arising beyond normal business hours
As appropriate, may be required to participate as an auditee in internal, customer, and third-party audits for those processes and systems within their scope of influence
As appropriate, may be required to directly interface with customer, suppliers, and other local site departmental resources at all levels of these organizations
Maintain a clean and safe manufacturing area following 6s
Works safely at all times and complies with the Environmental Health and Safety standards and work practices along with all other work rules
KNOWLEDGE AND ABILITIES ASQ Certification (CQE, CQA, CQT) desired
Advanced PC skills, with training and knowledge of Jabil's software packages desired
Excellent verbal and written communication skills
Advanced reading, writing, and math skills required
Strong knowledge of statistical methods and their application to a manufacturing process required
Strong analytical, interpretive, and problem-solving skills required
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
MINIMUM JOB REQUIREMENTS Bachelor's degree in Industrial Engineering or related field and 2+ years of relevant experience, which includes being able to comfortably perform some core concepts as a QE ll at an execution level (core concept examples include c ontrol plan, FMEA, PPAP, protocol/report generation, etc.)
Or equivalent combination of education, experience, and training
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline ( the Federal Trade Commission identity theft hotline ( and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
