Every day, Kelly Services connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity with one of our leading clients!
Title: Quality / Reliability Engineer
Location: Wayne, MI
Duration: Long term
Overview Work with Body Exterior engineering team to deliver quality objectives, within the Product Development division
Conduct a daily review of incoming warranty claims data, review customer and dealership comments and bin claims into accurate binning categories.
Contact dealership/s for parts and repair diagnoses, participate in customer call back to ensure proper understanding of customer feedback.
Review returned parts for root cause analyses and develop Interim Containment and Permanent Corrective Actions.
Responsibilities Support assembly plant with Stop Ships/Stop Builds, Campaigns, Audits, Root Cause Analysis and other Quality related tasks.
Lead engineering commodity changes for future minor product launches and lead cost reduction actions in current production vehicles.
Support Variability Reduction Team (VRT) for specific sub-systems and work closely with Supplier partners for subsystem components to address quality concerns.
Lead engineering trials and the implementation of running changes for the sub-system.
Issue engineering Alerts and initiate and/or pursue authorization of engineering concerns for product changes to support Quality objectives.
Engage technical experts and functional team members for driving resolution and in developing corrective actions to improve product quality.
Maintain sub-system and/or Vehicle Functional Group (VFG) level Quality documents.
Create presentations for various levels of upper management (weekly VRT report out, Vehicle Quality Reviews, Engineering Managers reviews) and review results.
Required Qualifications Bachelor of Science in Mechanical Engineering or similar field including Engineering Technology.
Minimum of 2+ years of experience in an automotive manufacturing environment.
Ford Warranty systems knowledge of ECB, BSAQ, GSAR.
Demonstrated Technical Problem-Solving Skills.
Strong understanding of body systems.
Ability to establish a System Engineering approach to problem solving.
Strong interpersonal and teamwork skills. Excellent presentation skills.
Proficiency in Microsoft Office Tools for documentation and presentation.
Engineering Problem Solving; root cause identification and analysis, developing Containment Actions and Permanent Corrective Actions.
Success working in a fast-paced challenging environment.
Additional Information 1 st shift / Onsite
Overtime anticipated; up to 10 hours/week
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States. Please contact Taryn Carbone ( ) for immediate consideration.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
