For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!
Job Description The Quality Control Manager communicates a clear, cohesive message to site manufacturing personnel focusing on customer satisfaction and process improvement. The Manager develops, implements, maintains and audits site specific operations requirements of the corporate Quality Management System to ensure all processes and products are in compliance with code, accreditation, certification and customer requirements. They drive problem solving and continuous improvement activities and develop and maintain strong relationships with company brands, customers, auditors, vendors and facility employees and management to be able to react to their needs and address issues which may arise.
Primary Duties & Responsibilities Collect, analyze and interpret manufacturing data related to operator and process quality performance, and facilitate improvements to build capacity within BCP manufacturing processes, using leading and lagging indicators at both site and company levels. Audit manufacturing areas for adherence to company procedures and standards as well as applicable industry codes and standards: ISO 9001 and ISO 14001. Track results of audits and required corrective actions. Facilitate completion of improvement initiatives and build capacity within systems and processes that require engagement and consensus across all functional departments. Perform root cause analysis of issues and implement successful corrective actions. Support and maintain process focused training programs especially in the areas related to BCP's Quality Management System Direct plant level Quality Department staff as required to meet contractual and standards requirements. Maintain a system for tracking customer communication, concerns, and corrective actions (voice of the customer) Review and maintain quality records as required by applicable procedures and standards. Perform regular safety audits and exhibit felt leadership. Qualifications Education & Experience Qualifications Minimum: High School diploma or equivalent 5 years of quality systems experience 5 years of manufacturing experience, preferably with Coil Paint Lines. Experienced in process auditing, control and error proofing. Preferred: Bachelor's degree in engineering or a manufacturing discipline Skills & Competencies Fluency in Microsoft Office (Outlook, Excel, Word, PowerPoint, Etc.) Ability to work in a team environment. Excellent oral and written communication skills Extensive coaching, mentoring, and influencing skills. Planning, strategic thinking Courage of convictions Driver of innovation and change / highly adaptable Ability to build collaborative relationships. Ability to develop data collection systems, statistical analysis methods and develop reporting tools. Root cause analysis methods and investigative skills Ability to determine critical characteristics and implement methods to monitor and control those items. Ability to read and interpret technical codes and standards and communicate the requirements to manufacturing. Knowledge and understanding of ERP systems. Knowledge and understanding of database software. Ability to maintain a document and data control system. Additional Information The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.
The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.
EEO Employer/M/F/Disabled/Protected Veteran BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability. #LI-Onsite
