Senior Helpers, a leading provider of in-home senior care services, is seeking a dedicated and compassionate Quality Assurance Coordinator for our Denver franchise location in Northglenn CO. The Quality Assurance (QA) Coordinator will facilitate the process of improving clinical documentation through extensive clinical documentation reviews and concurrent interactions with clinicians to fully capture a client's condition, complications, and co-morbidities.Position Summary: Quality Assurance CoordinatorSchedule: Monday-Friday 9am-5pmCompensation & Benefits:This position offers a competitive salary of $24 to $28 per hour, paid biweekly. In addition, Senior Helpers - Denver offers a comprehensive benefits package including health insurance and paid-time off.Essential DutiesMaintain all company and State specific program rules, regulations, and standards.Perform regular quality assurance audits to ensure adherence to established standards and regulatory compliance.Develop and maintain quality standards and procedures in collaboration with cross-functional teams.Manage and report on company quality management program(QMP)Always maintains a high degree of confidentiality due to access to sensitive information.Compliance with all State, VA and HIPAA regulations and requirementsPrepares and analyzes internal and external quality reports for management staff review.Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency.Maintain accurate and up-to-date records of quality assurance activitiesParticipate in regulatory inspections and audits as neededStay current on all state and federal regulations pertaining to the home care industryAbides by all regulations, policies, procedures, and standards.Performs other duties as assigned.Performance ResponsibilitiesMaintains positive internal and external customer service relationships.Maintains open lines of communication.Plans and organizes work effectively and ensures its completion.Meets all productivity requirements.Demonstrates team behavior and promotes a team-oriented environment.Represents the organization professionally at all times.Position Requirements & CompetenciesMust have 1-2 years of recent experience working in a healthcare environment, preferably home care.Interpersonal, organizational and communication skills.Computer skills including but not limited to MS Office, MS Excel and Scheduling program.Knowledge of state and federal regulations related to home care servicesStrong attention to detail and ability to maintain accurate recordsExcellent communication and interpersonal skillsProficient in Microsoft Office and other relevant softwareAbility to work independently and as part of a teamMust be able to pass a background check and drug screeningMust have reliable transportation, valid driver license, and state required insuranceEEOC Statement:Senior Helpers - Denver is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating an inclusive and diverse workplace and encourage qualified individuals from all backgrounds to apply.
