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Job Details Working Title: Quality Assurance and Vendor Management Job Class: Human Services Program Representative 2 Agency: Human Services Department Who May Apply : Open to all qualified job seekers Date Posted : 04/04/2024 Closing Date : 04/17/2024 Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office Division/Unit : Aging and Disability Services / Senior Linkage Line Work Shift/Work Hours : Day shift, 8:00am-4:30pm Days of Work : Monday - Friday Travel Required : Yes, up to 10% Salary Range: $30.55 - $45.02 / hourly; $63,788 - $94,001 / annually Classified Status : Classified Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE FLSA Status : Nonexempt Telework Eligible : Yes Designated in Connect 700 Program for Applicants with Disabilities: Yes a) This team is currently Teleworking; however, this may change in the future with notice.
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.
Make a difference in the lives of Minnesotans. The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary The Quality Assurance & Vendor Management exists to:
Ensure compliance and accuracy with all contracts and grants Monitor deliverables with each statement of work Develop contracts and Request for Information for new technologies or services Monitor budgets and hold vendors accountable do deliver on time and on budget Ensure grant reports are on time and completed with accuracy Work with program managers on reporting and fulfillment of grants Collect data, develop reports, and analyze data required for state and federal grants Measure the effectiveness of federal and state programs Ensure data integrity of data sent in for federal reporting Oversee the Metro Area Agency on Aging's database responsibilities to ensure accuracy, sound use of resources, and delivery of projects on time and within budget (and manage the contract and data for the MNHelp replacement project that is replacing the current DMP effort) Apply continuous improvement methodologies to manage contracts, projects, and data analysis Qualifications Minimum Qualifications 3 years professional experience developing statement of work for vendors, contracts and request for proposals. Experience must include the following:
Writing Request for Information, (RFI), Requests for Proposal (RFP), Statements of Work (SOW), budgets and contracts for vendors and services Developing reports and analyzing data Monitoring and ensuring compliance with contracts and grants Bachelor's Degree in related field may substitute for 1 year of experience
Preferred Qualifications Writing skills to develop training materials, protocols, grant writing, public presentations, and data analyses for public consumption Understanding and implementation of grants and interpreting legislation Experience working in or managing contact center staff and understanding phone technology Variety of experiences working effectively with others from different backgrounds and/or cultures Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
Application Details How to Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at or email . For additional information about the application process, go to
If you have questions about the position, contact Paige Johnson at .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at or for assistance.
About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Why Work for Us Diverse Workforce We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found: 95% of employees understand how their work helps achieve their agency's mission 91% of employees feel trusted to do their jobs 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job 87% of employees report flexibility in their work schedule Comprehensive Benefits Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
Public pension plan Training and professional development Paid vacation and sick leave 12 paid holidays each year Paid parental leave Low-cost medical and dental coverage Prescription drug coverage Vision coverage Wellness programs and resources Employer paid life insurance Short-term and long-term disability Health care spending and savings accounts Dependent care spending account Tax-deferred compensation Employee Assistance Program (EAP) Tuition reimbursement Federal Public Service Student Loan Forgiveness Program Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at or email and indicate what assistance is needed.
