Provider Administrative Assistant

Job summary
Provider Administrative Assistant in Cleveland, OHAssesses customer's needs and provides quality customer serviceCoordinates administrative activities and schedules for providers
Job seniority: mid-to-senior level
Responsibilities
• Assess customer's needs and ensure customer satisfaction• Provide quality customer service through telephone calls• Coordinate administrative activities for providers• Schedule office visits, surgical procedures, and ancillary testing• Ensure completion of patient financial clearance activities• Provide materials for meetings and interviews• Handle administrative issues and communication requests• Complete correspondence and administrative paperwork• Type, transcribe, and process written documents• Perform general office duties and provide support to other staff
Requirements
• High School Equivalent / GED education• 1+ years secretarial experience preferred, preferably in healthcare• Medical terminology knowledge preferred• Demonstrated problem-solving ability• Computer skills in a Windows environment• Proficient verbal and written communication skills• Ability to organize and prioritize workload• Basic knowledge of office equipment• Experience in customer service environment• Excellent organizational skills• Proficiency in Excel, PowerPoint, Word, Outlook, Google documents, and teams
Key Skills Needed
• Proficient verbal and written communication skills• Organizational skills• Computer skills in a Windows environment• Knowledge of office equipment• Experience in customer service• Proficiency in Excel, PowerPoint, Word, Outlook, Google documents, and teams