Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world.
About the role: The primary purpose of this position is to provide administrative support the project managers.
About you: Filling bottle orders and media orders in accordance with project specifications & SOP guidelines. Be in the office during normal business hours (M-F, 8 to 5) to take client calls, and after hours as needed to complete required tasks; Field phone calls, e-mails and requests from internal and external clients; Data entry of work orders; Follow the requirements in LIMS that are defined by client and Project Manager. Archiving and scan work-order folders; Review client reports to make sure that all components of the report are present; Ensure project documents are complete, current, and stored appropriately; Ensure that issues are resolved and/or escalated in a timely fashion; Participate in regular status meetings. Required Qualifications: Exceptional verbal and written communication skills; Motivational skills; Organizational skills; Ability to use (or learn to use) LIMS and other computer software for logins, program specs, invoicing, and other required tasks. Ability to work under pressure and manage several projects simultaneously. Ability to communicate difficult/sensitive information tactfully. High School Diploma; College Degree preferred but not required Physical Demands: Able to speak and hear clearly while communicating with staff, management, and clients. Able to sit, and /or stand for 100% of an 8 hour day. Dexterity in hands and fingers to operate computer and other equipment. Must have average vision and able to see to read reports and operate equipment. Working at ALS: Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.
Our benefits include: Structured wage increases Comprehensive benefit package (including: medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks) Additional vacation days for years of service Business support for education or training after 9 months with the company Learning & development opportunities (unlimited access to e-learnings and more) About ALS: ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.
Everyone matters: ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society.
ALS is a VEVRAA Federal Contractor.
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ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.
