Program / Project Coordinator Senior Community Engagement

Requirements And Preferences The Broward County Board of County Commissioners is seeking qualified candidates for Program/Project Coordinator, Senior (Community Engagement Plan - Human Services) with the Equity and Community Investment Division
General Description Administers large-scale programs and/or projects that have County-wide impact.
Works independently, under limited supervision, reporting major activities through periodic meetings.
This position is responsible for developing, implementing, and facilitating a Broward County Human Services Department (HSD) Community Engagement Plan. The successful applicant will work directly with HSD Administration, Division Directors and their HSD staff to build, strengthen and maintain relationships with community members, organizations, and other formal and informal stakeholders to promote collaboration and engagement among our various human services areas (Community Partnerships Division-CPD; Housing, Options, Solutions and Supports Division-(HOSS-D); Elderly and Veterans Services Division- (EVSD); Crisis Intervention and Support Division- (CISD); Family Success Administration Division- (FSAD); and Broward Addiction and Recovery Division- (BARD).
Candidate will demonstrate the ability to lead, develop and facilitate professional development training and workshops in the areas of Community Engagement Best Practices and Resources; Understanding Broward County Communities and History; Co-facilitate Grant Workshop Training; Co-facilitate Request for Proposal (RFP) Workshops; Co-Facilitate New Internship Orientation; Co-Facilitate Police & Criminal Justice Review Board.
Candidate will develop relationships specifically with community stakeholders living within Broward Municipal Services District. This position will identify needs, gaps and opportunities within the community and create meaningful connections where co-creation of ideas, services and supports can occur. The position will attend community meetings such as: Home Owners Association meetings, Community Forums, health fairs, career summits and cultural events with the purpose of promoting services offered by Human Services Department. This role will communicate community needs with HSD staff and administration and will develop and implement a coordinated action plan response to support the needs of this specific community based on data analysis, reports, feedback for stakeholders and HSD priorities.
This position will provide wraparound support to our Human Services Department, Commissioners Response System (CRS), as HSD staff responds to CRS questions and follows up on the question. This candidate will provide an additional layer of support to divisions responding to clients periodically throughout the year. Candidate will develop charts, graphs and collect data to determine if conditions for clients have improved 6 months after services have been provided and closed.
This position will work closely with community engagement contacts for each division to plan and implement outreach activities to connect with under-served populations, inform communities about available services and encourage their participation in particular programs. Minimum Education And Experience Requirements Requires a Bachelor's degree from an accredited college or university with major coursework in business, public administration, social work, community development, non-profit management, human services, law or closely related field. (One year of relevant experience may be substituted for each year of required education.) Requires four (4) years of experience in a staff or administrative capacity managing special projects, programs or business operations related to community engagement or closely related experience. Special Certifications And Licenses Required Possess and maintain a valid Florida Class E Driver's License based on area of assignment. Preferences Master's Degree or higher with major course work in public administration, social work, community development, non-profit management, urban planning, human services, law, or field related to area of assignment Working experience in human services, public policy, program evaluation, community engagement strategies, social welfare policy, community organizing, advocacy, fundraising, and volunteer management. Bilingual (English-Creole, English-Portuguese, or English-Spanish) Certification in Community Engagement, Public Participation Professional, Community Development Professional, and Community Health Worker. Professional certificate in professional development training, certified by any accredited institution such as a college, university, K-12 education system, Association for Talent Development, American Training and Seminar Association, or any similar recognized organization specializing in train-the-trainer programs. Duties And Responsibilities The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Plans, develops, authorizes, implements, supervises and evaluates programs/projects, activities and services on a large scale with County-wide impact; facilitates inclusion, prepares reports, and analyzes and interprets data.
Coordinates and manages all aspects of a program or project which has operational responsibility of a major scope, a large-sized budget and provides a critical County service.
Assists Director and Agency Leadership by researching issues, creating memorandums, policies, procedures, reports, etc. and monitors/advises on staff compliance with policy and procedures.
Conducts special research in conjunction with a project/program, analyzes data, and makes recommendations based upon research.
Identifies and understands agency/business needs, contractual business requirements, and regulations governing local, state and other requirements, confidentiality obligations, warranties, liabilities, indemnification, termination clauses, breach, and remedies.
Communicates business risks to project manager, senior/executive management, and approving authority for assessment and approval, while focusing on comprehending client-agencies' needs and business processes.
Coordinates with state and local agency partners on projects and programs, community outreach, media relations and regional and various services; may assist with press releases and responses to media.
Advises and assists the Department and Division Directors on all operational and technical matters related to the section(s) or function(s) assigned.
Defines agency goals and objectives, develops and recommends policies and operating procedures.
Administers internal/external communications and public outreach activities for Division; manages and coordinates outreach efforts with other County divisions as well as other local and state governments, and partnering agencies.
Prepares Commission agendas, including editing, posting and planning.
Provides assistance and training of agency staff and contracted services providers. May oversee the Agency's training program; schedules and/or delivers training and outreach opportunities for employees and the vendor community respectively.
Plans, organizes and implements a compliance and monitoring program, conducts contract central audits, field documentation reviews, investigations or management studies.
Performs related work as assigned. WORK ENVIRONMENT Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Typically performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. May vary by work location. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Varies by work location. SPECIAL INFORMATION Competencies Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. Decision Quality Makes good and timely decisions that keep the organization moving forward. Ensures that people's decisions comply with policies and standards. Integrates analysis, experience, and other inputs to make effective decisions. Accepts workable decisions and also seeks better alternatives. Strategic Mindset Seeing ahead to future possibilities and translating them into breakthrough strategies. Provides a clear picture of the organization's vision and strategy and what the team needs to do to realize them. Develops longer-term strategies that capitalize on the organization's distinct capabilities and emerging trends in the market. Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding. Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations. County Core Values All Broward County employees strive to demonstrate the County's four core behavioral competencies. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Americans With Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request. Emergency Management Responsibilities Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. County-wide Employee Responsibilities All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.