Program And Risk Manager

Full job description Workplace Culture NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
Special Information This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare. This position is posted as International Program and Risk Manager , which is a working title. The NAU system title for this position is Program Manager . Job Description Come join our team of more than 70 full-time, part-time, and student staff representing five continents and 16 native languages! Be a part of an internationally recognized Education Abroad Office. The Center for International Education (CIE) at Northern Arizona University (NAU) has received the Paul Simon Award, and the Education Abroad unit within CIE has received the Heiskell Award. Additionally, NAU is ranked in IIE's Open Doors within the top 10 US institutions for year-long study abroad programs. Our office handles over 300 programs in more than 50 countries. We send students abroad for a year, semester, summer, winter, or spring break and offer students additional opportunities through exchange, provider, intern, and faculty-led programs based on their academic, financial, and personal needs. At NAU you will be able to work with a diverse group of students and partners. Our student body is nearly one-quarter Hispanic with a higher-than-average Native American population as well.
This position develops and implements program level policies and procedures regarding risk management in education abroad and international student recruitment consistent with NAU policies, overall CIE policies, as well as state and federal regulations to ensure efficient operations of the programs. The position also leads the design, development, implementation, and management of faculty-led study abroad program risk management protocols both in terms of general protocols and protocols for each program.
To receive full consideration, please
Complete the standard online NAU application, Submit a cover letter and resume, and Include a 300-400 word statement describing how you have worked to mitigate risk in the past. Program and Risk Management - 70%
Under the leadership of Vice Provost for Global Affairs, develop and implement program level policies and procedures regarding risk management in education abroad and international student recruitment consistent with NAU policies, overall CIE policies, as well as state and federal regulations to ensure efficient operations of the programs. Leads the design, development, implementation, and management of faculty-led study abroad program risk management protocols both in terms of general protocols and protocols for each program. Respond to emergencies in collaboration with the Director of Education Abroad. Develops, implements, and maintains recordkeeping system and procedures regarding the general practices of risk management in both study abroad and international student recruitment which includes, but not limited to, gathering data, compiling information, and preparing reports. Serves as the university liaison to the Overseas Security Advisory Council, the U.S. Department of State, and diplomatic security resources. Maintains destination specific ratings for NAU's risk designated scale and facilitates the travel risk assessment process for travel approval. Conducts site assessments and recommendations for international operations and locations of strategic interest, as assigned by the Director of Education Abroad. Coordinates 24/7 emergency communication, travel alerts, and assistance. Develops emergency and incident response protocols, travel guidelines, and outlines best practices for health and safety. Serve as CIE's knowledge and subject matter expert on risk management and mitigation at the program and operational level. Incident tracking and data analysis for international travel. Designs and leads health and safety orientation and other specialized training for faculty and staff leading an Education Abroad or other university managed international program. Oversees the risk management and mitigation of the international recruitment related travel and its associated programs. Develops pre-departure orientation resources and guidance for students traveling on an Education Abroad program or other university supported international travel. Coordinates oversight for current federal laws (Clery, Title IX) intersecting with international travel and collaborates with Government Affairs on pending legislative initiatives as relates to both study abroad and international student recruitment. Administration - 25%
Liaises with relevant campus partners and stakeholders. Creates/Delivers quarterly reports on risk and safety. Other duties as assigned and various administrative functions within the Center for International Education Department. Represents the Center for International Education in risk-management related matters at campus, community, and national meetings as requested. Other - 5%
Other duties as assigned. Minimum Qualifications Bachelor's degree in a related field; and 2-4 years of relevant professional experience in international education: Living, working, or studying abroad for one or more semesters Risk management Establishing and maintaining international partner relationships; and 1-2 years of project management experience; or Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis. Preferred Qualifications Master's degree in student affairs, international relations, higher education administration, or a related field AND four to seven years of professional experience in higher education. Ability to communicate in a language in addition to English. Proven leadership and team management. Proven ability in program planning, organizing, coordinating, and facilitation skills. Experience with Terra Dotta, SalesForce, and/or PeopleSoft. Experience in risk management. Experience establishing and maintaining international partner relationships. Experience in program development and execution. Knowledge, Skills, & Abilities Knowledge
Familiarity of Risk needs for Study Abroad and International Student Recruitment Knowledge of principles and procedures of study abroad and international student recruitment Knowledge of budgeting and accounting principles Knowledge of the University's student code of conduct and rights. Skills
Effective presentation, marketing, and communication skills. Abilities¿
Ability to develop and maintain relationships with international partner universities, provider programs, and internship sites. Coordination of activities, evaluating data, and establishing priorities. Ability to periodically travel internationally. Exercise good judgment and professionalism. Develops and maintains excellent working relationships and shows leadership to colleagues. Planning, analyzing, coordinating activities, and establishing priorities. Works independently and communicates effectively. Problem solving and organizational capabilities. Promotes a diverse, inclusive environment. Background Information Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary Salary range begins at $63,000. Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.
Learning and Development Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline May 13, 2024 at 11:59 p.m.
How to Apply To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.


If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at , , or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
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