Posting Number: PG193986SP
Internal Recruitment: No
Working Title: Production Manager
Anticipated Hiring Range: $57,527 - $63,693
Work Schedule: Monday - Friday, 8 am - 5 pm; some nights and weekends required
Job Location: Raleigh, NC
Department: NC State Student Centers
About the Department: NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. We also offer great benefits for SHRA permanent positions working more than 30 hours a week, including healthcare, vacation, holiday and sick leave, retirement and more. You can even join the NC State Wellness and Recreation Center and receive discounted meals on campus.
Campus Enterprises is NC State University's division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
The NC State Student Centers provide a clean, safe, and welcoming environment for the NC State community with a professional and collaborative staff. In support of the university's educational mission, the Student Centers will provide high-quality support to events and activities that will enrich the student experience, provide added value to the University, and increase efficiency in university operations. Through formal and informal experiences, the NC State Students Centers serve as a cornerstone for student growth, learning, and involvement, including an environment prioritizing students leading operations. Essential Job Duties: The Production Manager position supports the NC State Student Centers Events Team and is the lead administrator for the Production team. The Production Manager provides technical work in the operation, maintenance and production of a wide variety of audiovisual equipment and materials. Responsibilities include but not limited to: Transporting, setting up and operating audiovisual equipment in conjunction with meetings, events, conferences, and classroom instruction sessions Maintaining equipment inventory and checkout Coordinating equipment troubleshooting/maintenance Advise the Student Centers Leadership Team in the selection, use, and design of audiovisual equipment for NC State Student Centers event spaces Provide training for SHRA, temporary, and student staff in equipment operation and troubleshooting Prioritize customer service in the leadership of the Production Team by establishing Event Management SOPs that emphasize a positive client experience Directly supervise 1 SHRA Production Coordinator, 3 Temporary Production Assistants, and 12-18 Student Event Assistants/Managers, including hiring, training, scheduling, and performance management. Other Responsibilities: Model the Division's mission and values, introduce the Division's mission and values to the employees, and foster a positive, cohesive workplace and congeniality among co-workers. Understand the goals and culture of the organization, and understand how employees' work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture. Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols. Perform other duties as assigned to ensure NC State Student Centers business needs are met. Position will require the use of NC State vehicles to travel between student union buildings for events. Minimum Experience/Education: High school diploma or equivalency and one year of experience in audiovisual equipment operation and maintenance, graphic design, and/or photography; or an equivalent combination of training and experience.
Other Required Qualifications: Develop, implement and evaluate programs, including establishing goals and objectives and setting appropriate deadlines. Excellent customer service skills Experience with recruiting, hiring, training, and scheduling. Previous supervisory experience, including providing guidance and direction to personnel. Effectively communicate, written and oral, expectations, policies, procedures, and event requirements to a diverse population of students, staff, and clients. Ability to use or learn to use email and use a PC and MS Office Suite (or similar) proficiently. Ability to frequently lift up to 50 lbs, with or without reasonable accommodation. Preferred Qualifications: In-depth knowledge of NC State Student Centers employment programs, policies, and procedures. Experience with best practices and software for audio-visual equipment and operations. Advanced knowledge of audiovisual equipment operation and maintenance, including but not limited to projectors, microphones, DM boxes, and portable sound systems. Experience in a large student union setting, preferably with multiple facilities. Required License or Certification: Valid NC driver's license or ability to obtain within 60 days of start date. Must be maintained as a condition of employment. Valid NC Driver's License required: Yes
Commercial Driver's License Required?: No
Job Open Date: 05/07/2024
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.): 05/14/2024
Notice to Applicants: Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase "see resume." Special Instructions: Please include a resume and cover letter as attachments.
Position Number: ********
Position Type: SHRA
Position Classification Band Title: Multi-Media Technician
Position Classification Band Level: Advanced
Position Classification Salary Range: $ 39,000 - $ 68,414
Salary Grade Equivalency: GN08
Alternate Option: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00
Appointment: 12 Month Recurring
Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather
Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event
Time Limited Position: No
Department Id: 477001 - Camp Enterprises Facilities Op
AA/EEO: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at or .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
