Production Manager Construction Location Knoxville, TN : WILKERSON WINDOWS AND GUTTERS IS HIRING A PRODUCTION MANAGER Wilkerson Windows and Gutters is part of the Southern Industries Home Improvement Family. The Southeast's Premier Remodeling construction company, Southern Industries Home Improvement, is an award-winning home improvement company that specializes in gutters, replacement windows & doors, siding, insulation and more.
SOUTHERN INDUSTRIES, A FAMILY-OWNED COMPANY. With more than 300 employees and offices in 5 states, Southern Industries is the Southeast's premier home remodeling company. We offer more exclusive products than any other company in the Home Improvement Industry. Our company has over 55 years of experience and 120,000 satisfied customers. With this track record we can provide you with critical training, a solid customer base and an abundance of opportunity to expand your career and thrive financially.
The Production Manager is responsible for all production operations in their office location and ensures that this department operates efficiently. Directly trains, sets standards, evaluates, counsels, corrects, and provides recognition to the production operations staff, run-off, warehouse, and customer service personnel supporting the market area, and supports the growth of the company, by performing the following duties:
SPECIFIC:
Schedules the installers and crews, carpenters, and keeps up to date with Sales Force & Google Calendar. Prepare reports for Operations Meetings (Depending on the size of the office, this task can be assigned to the Scheduling Admin, but the Production Manager will need to oversee and is still responsible for their staff) Accurately Order Supplies needed for jobs and master the on-line systems of each product. Supervises the installers, carpenters, run-off, warehouse, and customer service personnel and assures they meet or exceed established performance expectations. Advises the Director of Production of any priority issues, projects, or problems on a timely basis. Can accurately measure jobs for all products and teach others how to measure for jobs. When needed help unload product deliveries. Provide excellent customer interfacing, by communication, job timeliness, excellent work ethic, and closing communication (COC, what to expect and who to call, etc.), and clean up job site before leaving Advises other department heads promptly of production issues that may affect their areas of responsibility. Review and verify employee time sheets by the deadlines required and advise Payroll of any required changes promptly. Relate to employees and customers in a courteous and professional manner to maintain good relationships, minimize conflict, share respect, and resolve legitimate concerns. When needed prepare, order and pick up permits and be in compliance with the State laws to ensure smooth job completions. (Depending on the size of office, this task will be assigned to the permit/service coordinator, but the Operations Manager will need to oversee and is still responsible for their staff) Direct the activities and develop the skills of all employees assigned to the Production Manager Administer and document discipline as necessary to assure compliance with established rules and policies. Regularly communicate with the teams and individuals to assure compliance with company policies, values and procedures, and all safety compliance instructions. Analyze and resolve employee problems and recommend improvement plans, when necessary, always motivate and ensure product knowledge with team. Train, assign, and supervise production personnel to assure their efficiency and effectiveness, as well as to provide performance feedback. Control attendance and headcount as directed Other duties as assigned. QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform the assigned duties satisfactorily. The requirements below are representative of the skills, knowledge, and ability which may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2-5 years' experience in home improvement operations. Must be a driven self-starter with strong organization and time management skills. Strong problem solving and analytical skills are a must.
Must be proficient with Microsoft Office, Sale Force and Google products.
SKILLS AND KNOWLEDGE:
Multi-tasking, organizing, and setting work priorities. Ability to tell when something is wrong or is likely to go wrong, to recognize problems when they occur and to work toward the resolution of those problems. Strong coordination, time management, active listening, oral persuasiveness, and critical thinking and reasoning skills Thorough knowledge of production methods and tools, and Company policies and routines related to production operations. Knowledge of equal opportunity and procedures for employment actions such as hiring, training, and employee relations. Verbal, written, and mathematical capabilities equivalent to a high school graduate Basic knowledge of administration, inventory control, and field supervision Knowledge of applicable DOT and OSHA regulations. ABILITIES:
Ability to perform the essential physical requirements of the position. Ability to works extended hours. Ability to motivate others. SALARY: ANNUAL SALARY 55-65K, Paid biweekly. If you have the skillset you can do some installations and add to your earnings. If you are Not a hands on installer but have the management, computer, and knowledge of the construction business please submit your resume. We are looking for the right person, and they may not be able to install a tub but are capable of hiring the right people who can.
Thank you for your interest in this position.
