Production Engineer Support - Equities TechnologyThis role will be responsible for managing the production systems including Trading, Post-Trade, PnL and Equity Volatility applications. Candidates will also be primarily responsible for software deployment and managing the production environment. Candidates will also be involved with associated project work for the applications they support, working with global development teams, QA team, Infrastructure Technology and the portfolio managers. The successful candidate will be a bright self-starter with the ability to multi task effectively in a high-pressure environment.The key strategy for production engineering support team revolves around automation tools to allow management of a larger enterprise footprint. The team uses a combination of in-house and industry-standard tools for configuration and application deployment solutions. The team provides significant value-add during the release process, and ensure quality software delivered in a timely manner.Principal ResponsibilitiesIn this role, the individual is expected to become a subject matter expert for the Trading Services, PnL and Equity Volatility applications in the regionSupport and monitor the production environmentBuild working relationships with trading groups, Middle Office and Back Office teams and be the primary contact in the region for any issue escalationsLiaise with various Development teams globally to coordinate and participate in software/new version releases.Work with global counterparts to provide seamless global coverageSolve technical application-related issues, independently where possible or leveraging teammates as necessaryManage communications to the trading staff and internal stakeholders regarding issue/resolutionUplift environment management tools to reduce risk and streamline efficiency of Support teamAssist with automating processes to achieve efficiency and streamlined trade supportDocument and create new knowledge base to provide the most effective solutions to various issuesQualifications/SkillsRequiredCandidates must have a minimum of a Bachelor's Degree or higher (preferably in a computer science related subject)Experience with SQL, Linux, Python, and scripting technologiesEquity or Equity derivatives, Fixed Income, FX, or Credit derivatives product knowledge (2+ years)Experience with REST API, docker, kdb+/q, redis real-time database and task scheduler is huge plusExperience with version control systems (GIT a plus)Good team player with a strong willingness to participate and help othersSupport orientated; able to manage trader's expectations and follow up accordinglyAble to prioritize in a fast moving, high pressure, constantly changing environment; good sense of urgencyStrong communication skills
