Short Description for Internal Candidates
Product Implementation Project Manager who will have responsibility for the management and implementation of technology driven treasury and cash management products for our top clients and complex deals.
Role Summary:
The Technical Product Implementation VP will be responsible for the overall client experience and project management of technical commercial product implementations. This role will contribute expertise to defining new J.P. Morgan Chase Commercial Banking solutions in conjunction with Sales, Consulting and Product teams. Manage client solutions from inception to completion within specified timeframes.
Job Responsibilities:Participate in New Hire Training covering the introduction to our onboarding organization, project management tools, end-to-end process flows, and additional resources to help you work smarterEngage with senior leaders to review our Vision and StrategyGet to know your partners by attending regular calls to review active implementationsBegin to build your brand and establish valuable relationshipsUnderstand how we implement Mixed payable solutionsLearn how support our clients with file mapping exercisesGain knowledge in utilizing our l banking toolsGain experience through shadowing skilled and knowledgeable peersUltimately, you'll be expected to own our Client's Technical Onboarding experience, end-to-end. This includes:
Representing us as the client facing, technical contact responsible for a successful end-to-end client experience during complex treasury product implementations with Commercial Banking clients around the worldManage client and internal partner expectations with consultative advice regarding technical aspects of treasury solutions including - RFP responses, clients presentations and client visitsScope client requests and translate business requirements into detailed technical specifications for treasury servicesUse of MS Office tools to document scope, meeting agendas and minutes and project plansUse of workflow tool for status updates and document repositoryManage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations.Demonstrate creative problem solving and judgementEmpowerment to escalate when support is needed to remove obstacles to successRequired Qualifications, capabilities and skills:
Passion for delivering a consistent, stellar client and partner experienceTechnical project management experience or experience with complex treasury implementationsComfort in a fast paced, dynamic client-facing environmentAbility to clearly communicate, partner and influence - leading others to a common goalExhibit adherence to policy and procedures and meet or exceed established SLAComfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussionsProject Management experience or eagerness to learnPayments and Receivables experience or eagerness to learnTechnical Consulting or business analysis experience in the ERP, systems integration or API spaceMS Office Suite experienceAppreciation for being a 'keeper of our brand'Preferred qualifications, capabilities and skills:
Passion for learning new operating models, technologies, and industry trendsTechnical client consulting experience to support technical rolesJoining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and moreHelp the community through expansive volunteer opportunitiesJoin one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees
*Some travel may be required to support various clients and coverage team
*Final Job Grade and officer title will be determined at time of offer, and may differ from this posting.*
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
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