The Product Design Intern will learn to define, design and deliver product experiences for customers. This position will gain experience collaborating with Design, Product, Engineering, and Research partners and internal and external stakeholders to understand the journey of our users and the challenges they face. The Product Design Intern will work on a core project within the user journey and, with mentorship, execute methods that help bring product strategy and objectives to life. They will learn about the process of incrementally optimizing existing products and designing new products or features.Internship Details:Hybrid internship (in-office attendance at our downtown Austin office location on 2-4 days each week)Internship Dates: June 3 - August 2, 2024What you'll be doing:Learn about translating user and business needs into product solutionsDevelop, ideate and execute on a core project that identifies solutions to address a known issue using a range of mediums (sketches, wireframes, high-fidelity prototypes, etc.)Participate in the use of data and research analysis to identify problems and/or opportunities and make design recommendationsWith guidance, learn about business and technical constraints and successfully integrate into designsReceive direction from design leadership and peers and incorporate into designsWork within the supporting design systemCommunicate design decisions to internal and external stakeholdersPresent work to leaders, stakeholders and customers in order to seek feedbackGain experience building cross-functional relationships Collaborate with designers, researchers, engineers, product managers, and other stakeholders to define issues and opportunities and identify and implement solutions to address themParticipate in collaborative sessions between cross-functional peersShare and collaborate on work-in-progress with cross-functional partnersContribute to quality in the end-to-end user experienceWith guidance, strike the balance between quality and speed to deliver valueSupport other design teammates in executing tasks that contribute to business objectivesSupport engineering in the build of product experiences and verify that built experiences function as designedSupport research partners in the execution of research activitiesMay identify ideas for product enhancements through review and feedback on existing productsBusiness Trends and Mentoring:Learn about current and emerging industry trends and best practices in the marketplace, especially in user experience design and researchProvides support to others on the teamExperience and Education Requirements:Currently pursuing a Bachelor's or higher degree in the study of user experience, HCI, design, or related fieldsSome experience with designing at various fidelities (user flows, wireframes, high-fidelity designs, etc.)Knowledge of industry-standard design tools, such as Figma, Miro, Sketch, Invision and/or Adobe Creative SuiteExposure to product design practices like ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing and design principlesAbility to thrive in a fast-paced environment with supportStrong critical thinking skillsCollaborative and team-oriented work approachStrong communication and listening skillsCareful attention to detailsAdditional experience preferred, but not required:Experience with or knowledge of the process of working on an in-house product organization, collaborating on a cross-functional teamExperience working with ambiguity and complexityRecord of learning new technologies and applying that learning quicklyEssential Job Functions:Regular, on-time attendanceAbility to use office equipment such as a computer, copier and telephoneAbility to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and ExcelOccasionally remain in a stationary position, often standing or sitting for prolonged periods.
