Process Delivery Specialist

This role is required to conduct daily process transactions, develop and implement process and operational improvements to meet client and IBM requirements. These professionals require skills in business operations, process management and compliance and an understanding of the process best practices and tools to execute their client's core business processes. Uses judgment in choosing task-routine.Manage portfolio of accounts for deductions taken by customers and work with field partners to resolve. For invalid deductions work with customers on recovery and application of payments