About the Team:
We are looking for a customer and data driven Principal Product Manager to join our Payroll team to help re-imagine and build the Payroll of the future. This team is responsible for our flagship product, Payroll, and owns all customer experiences and systems around compliance, taxes, payments, filings and more. As part of this team, you will closely collaborate with Engineers, Designers, Data Scientists, Compliance, Legal, and Operations partners to drive strategy, build products, and impact Gusto’s P&L.
About the Role:
The ideal candidate would have strong strategy, analytics, and leadership skills, as well as experience working in a highly regulated industry while building complex products at scale. Additionally, they would have experience leading large engineering and cross-functional teams, and balancing business, product, and technical goals in their team’s strategy & roadmap.
Here’s what you’ll do day-to-day:
Tackle complex and ambiguous problems in a highly regulated domain while partnering with Engineering, Design, Data Science, Compliance, Legal, Operations, and other cross-functional teams
Set goals and strategy then translate it into a roadmap, milestones, and requirements to drive alignment and excitement with your cross-functional partners and stakeholders
Understand, track and improve key product and business metrics
Conduct user research to deeply understand customers’ needs, jobs-to-be-done, and translate into actionable strategy
Distill insights and data from key stakeholders, industry trends,, business and product metrics, a to guide strategy
Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant and measurable business impact
Iterate on mature features using data and customer feedback to identify areas for improvement and optimization, while ensuring customer satisfaction
Here’s what we're looking for:
7+ years of hands-on product management experience with a proven track record of building customer centric products
Strong analytical and problem-solving skills: ability to articulate and build business models and prioritization
Ability to set a strategy and translate it into a roadmap requirements and actionable plan
Ability to define and track metrics to successfully launch and land high impact features
Experienced driving at-scale features/improvements to mature products.
High attention to detail, strong bias for action and highly organized.
Experience working on products with high technical complexity and balancing technical goals with product goals
Ability to drive end-to-end execution with cross functional partners while building strong partnership and collaboration to garner buy-in across all levels
Relentless focus on customers’ needs and creating simple, beautiful, and enjoyable experiences that solve JTBD and delight users
Experience in distilling complex and ambiguous problems into actionable solutions
Previous experience in a highly regulated domain and/or in Payroll is a plus
Experience at rapidly scaling companies preferred
Our cash compensation range for this role is $158,000/yr to $220,000/yr in Denver & most remote locations, and $192,000/yr to $261,000/yr in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
