Position Overview:
Diligent is looking for a highly professional and motivated individual to combine their technical knowledge with commercial skills to effectively uncover and develop solutions for prospects and customers. This position requires excellent communication skills and the ability to build strong relationships, as you will interface directly with leaders of large multi-national companies and other key GRC and ESG personas.
Key Responsibilities
Leads solution designs, presentations and demonstrations to prospects and customers. Owns the product and technical aspects of sales engagements to achieve successful outcomes. Can be a consultative partner providing services for best practice/product results.
Works closely with a variety of teams including; Sales, Product Management, Marketing, Customer Success, Services, Solution Architects, Competitive Intelligence, and other content contributors and resources
Proactively scopes the solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and Diligent
Contextualizes the value of our solutions to our clients through value-driven presentations and demonstrations
Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.Client consultative partner that meets customers where they are, guides them to a better strategy, and aides in the execution with product.
Secures input from all necessary solution stakeholders within Diligent and the prospect. Adapts solutions, as necessary, to ensure appropriate support
Owns and completes product and information security responses for RFPs/RFIs
Meets assigned targets for sales growth in assigned product lines, market areas, channel, or other teams supported
Acts as a Diligent ambassador; attends events and tradeshows representing Diligent
Provides coaching and professional development to team members and sales colleagues in order to enhance their product knowledge, technical acumen, and technical sales skills.
Required Experience/Skills
Expertise in software, ideally on Diligent solutions to qualify or win new business
Strong communication skills both verbal and written in German or French
Collaboration skills to partner with sales teams and other internal and external stakeholders
Ability to work productive and build positive relationships
Ability to contribute to team sales quotas
Maintaining high customer satisfaction ratings that meet company standards
Readiness to complete required training and development objectives within the assigned time frame
Enthusiasm and commitment to ongoing learnings and continuous improvement
Ability to rapidly and independently acquire new technical skills and domain knowledge
Strong presentation skills and ability to communicate professionally through various means (in-person, e-mail, messaging apps, video calls, etc.)
Ability to create relevant content and collateral for client engagements
