Job summary
The Pool Supervisor & EMT ensures the safety of patrons of our aquatic facility by preventing and responding to emergencies.Welcome and accommodate guests and staff in an effective and courteous manner.Handle customer complaints in a timely and effective manner.
Job seniority: associate level
Responsibilities
• Makes decisions that directly affect the guests' experience in a positive fashion• Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency.• Maintain pool supplies budget• Responsible for enforcing property and pool specific rules.• Provides emergency care and treatment as required until the arrival of emergency medical services.• Performs various maintenance duties as advised to maintain a clean and safe facility.• Prepares and maintains appropriate pool reports for location and NPS.• Display a working knowledge of emergency procedures so that employee and guest safety will be insured.• Participates in the Quality Assurance Programs that include daily inspections and reviews to address areas in need of improvement.• Follows Aramark policies and procedures, National Park Service requirements and safety policies.• Responsible for the planning and execution of the successful pool operations• Manage the Pool proactively to reduce pool maintenance costs.• Additional tasks and responsibilities may be assigned at the discretion of the General Manager.
Requirements
• High school diploma or equivalent is required.• 2-3 years' supervisory experience in Pool Operations or Management• Must be proficient in CPR/ First Aid, emergency response• Two years' experience leading others who engage in customer and client relations• EMT certified• Ability to certify Lifeguards in American Red Cross certification• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.• This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Key Skills Needed
• CPR/First Aid• Emergency response• Supervisory skills• Customer service• Client relations
Benefits
• Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees.• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.• Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
